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About the Role
As a Shift Supervisor at Wonder, you will oversee kitchen operations to ensure top-notch food quality and service for customers, contributing to our mission of making world-class food accessible.
Responsibilities
- Lead restaurant team members in all aspects of service, including opening, prep, and closing duties.
- Collaborate with chef leadership and other departments to ensure guests receive the highest quality service.
- Receive and process kitchen orders and deliveries according to company protocol.
- Maintain communication with restaurant staff to ensure adequate stock and assist with supplies and ordering.
- Ensure appropriate safety, sanitation, and hygiene practices are followed in all back-of-house areas, adhering to cleaning schedules.
- Monitor kitchen operational costs and ensure adherence to budget guidelines.
- Ensure all kitchen equipment is used safely, securely, and is in full working order.
- Perform pre- and post-service briefings with front and back-of-house staff.
- Ensure all operating and quality standards are met.
- Present a professional and ethical leadership style at all times.
- Participate in training, coaching, and development for restaurant employees.
Requirements
- Must be 21 years old and legally authorized to work in the US.
- Must be able to lift 50 pounds.
- Must be able to stand for a full shift while working.
- Must have open availability, including night and weekend availability.
- Possess a Food Manager Certificate as required by State, County or Local Health Departments.
Skills
- Ability to lead and motivate a team in a fast-paced environment
- Attention to detail
- Strong drive for efficiency and accuracy
- Professionalism
- Adherence to policies and procedures
- Effective verbal and written communication skills
- Strong team player
Location
- Upper West Side
Work Type
- Full-time
- Part-time
Experience Level
- At least 1 year of experience supervising and/or leading team members in a Quick Service Restaurant (QSR) or full-service restaurant.
Salary/Compensations
- $21.00 per hour
- Overnight shifts include an additional $2.00/hour premium for hours worked between 12:00 AM and 5:00 AM.
Benefits
- Medical, Dental, and Vision Insurance
- 100% employer-paid Life Insurance
- 401K Retirement Plan
- Employer match for Health Savings Account (HSA)
- 1.5x Pay rate on company holidays
- Learning and Development opportunities
- Employee Stock
- Employee Discount
About the Company
- Wonder is a mealtime platform offering a wide variety of dishes from exclusive restaurants in a single order.
- Enjoy diverse cuisines with $0 delivery fees, dine-in, or pick-up options.
- Dishes are made to order on-site by our culinary team and served hot.
- Wonder manages every step of the dining experience, from recipe development to technology, ensuring quality, variety, and consistency at scale.
- Join Wonder to help make great food more accessible.
Equal Opportunity
- Wonder evaluates people for their potential while championing diversity, equity, and inclusion.
- Wonder does not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class.
- Wonder participates in the federal government's E-Verify program to confirm employment eligibility.