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About the Role

Knight Frank is seeking a motivated and results-driven Operations Coordinator to join their Energy, Sustainability & Natural Resources Department (ESNR). This part-time role (3 days per week) involves providing effective and efficient support, coordinating daily operations, processes, and efficiencies for the department while working closely with the Head of the team.

Responsibilities

• Provide proactive administrative support to the Department Head and Team Leads.
• Manage complex diaries, inboxes, meetings, conference calls and appointments.
• Coordinate Board meetings, strategy days and departmental events, including preparation of meeting packs.
• Support the creation and delivery of presentations, reports and client-facing documents.
• Arrange UK and international travel, including itineraries and travel packs.
• Prepare correspondence, minutes, reports and other business documentation to a high standard.
• Act as a key point of contact and ambassador for the department.
• Support business planning activities and departmental initiatives.
• Coordinate invoicing processes, WIP reconciliation and debtor reporting.
• Process expenses, supplier invoices, subscriptions and travel approvals.
• Support referral tracking and general financial administration.
• Organise team meetings and ensure actions are tracked and completed.
• Manage meeting logistics, room bookings and diary coordination.
• Support onboarding, inductions, leavers and work experience placements.
• Maintain training records and ensure mandatory training compliance.
• Coordinate appraisal cycles, 1:1 reviews and CPD records.
• Manage absence records, including annual leave and sickness.
• Provide support across the wider Business Support network when required.
• Maintain departmental processes and identify opportunities to improve efficiency.
• Ensure accurate client data and records are maintained across internal systems.
• Support risk, compliance and audit requirements, ensuring processes are followed.
• Act as an Information Security Champion within the department.
• Coordinate facilities-related activities, including visitor access, office equipment and business continuity planning.
• Maintain filing, document management and record-keeping systems.
• Coordinate marketing and business development activities for the team.
• Support pitch production, capability statements, research documents and client presentations.
• Work closely with Marketing and Business Development teams to deliver high-quality collateral.
• Coordinate and support client, team and firm-wide events from planning through to delivery.
• Assist with social media and internal communication activity where required.

Requirements

• At least 3 years' experience in an operations, team coordination, executive assistant or administrative role.
• Highly organised with excellent attention to detail and the ability to manage multiple priorities.
• Strong communication and stakeholder management skills.
• Confident coordinating senior stakeholders and managing competing deadlines.
• Proactive, collaborative and comfortable working in a fast-paced environment.

Skills

• Microsoft Office
• Outlook
• Word
• Excel
• PowerPoint

Location

• London, UK

Work Type

• Part-Time
• 3 days per week

Experience Level

• At least 3 years' experience

Salary/Compensations

• Competitive salary

About the Company

• Founded in 1896, Knight Frank is one of the world's leading independent real estate consultancies, headquartered in London, UK.
• Knight Frank operates in over 50 Markets with a global network of 600+ Offices and 20,000+ People.
• The company acts as trusted partners in property, providing advice with integrity and care, understanding unique client needs and focusing on the bigger picture.
• Knight Frank is dedicated to meeting and exceeding client property goals through a deep understanding of key markets and sectors.
• The company is committed to being inclusive and diverse, empowering individuals to perform at their best and contribute to shaping the future of real estate.
• Knight Frank fosters a collaborative environment where opinions are respected, contributions are valued, and innovation is celebrated.
• In 2021, Knight Frank celebrated its 125th anniversary and established 'Our Desired Future' centered on People Potential, Client Centricity, and Creating our Future, together.