About the Role
Knight Frank seeks a proactive, highly organised, and driven Executive Support professional to join their Capital Markets Industrial Team. This role involves providing first-class support to the Industrial Team Head and wider team in a fast-paced department, requiring strong relationship-building, priority management, and problem-solving skills.
Responsibilities
- Provide dedicated executive support to the Industrial Team Head and wider Industrial team.
- Manage busy diaries and inboxes, ensuring priorities are effectively coordinated.
- Organise internal and external meetings, client viewings, conference calls and board meetings.
- Prepare agendas, board packs, presentations and meeting materials.
- Take minutes, track actions and ensure timely follow-up.
- Coordinate strategy days, team away days and leadership meetings.
- Arrange UK and international travel, including detailed itineraries and travel packs.
- Build strong relationships with internal stakeholders, clients and external contacts.
- Act as a trusted ambassador for the Industrial Team and its leadership.
- Support the team's operational and financial processes.
- Monitor and maintain team work-in-progress (WIP) records.
- Coordinate client invoicing and ensure monthly deadlines are met.
- Process supplier invoices and partner expense claims.
- Manage referral tracking and administration.
- Assist with reporting and general business administration.
- Coordinate team meetings, including agenda management, minute taking and action tracking.
- Manage team schedules and meeting logistics.
- Organise conferences, off-site meetings and team events.
- Support mandatory training compliance and promote development opportunities.
- Act as a key liaison for IT-related issues and troubleshooting.
- Coordinate onboarding and induction for new starters, as well as processes for leavers.
- Support appraisal cycles and six-monthly review processes.
- Collaborate with Business Support colleagues across Capital Markets to share best practice and provide assistance during busy periods.
- Maintain accurate records across internal systems and databases.
- Support the management of client records, marketing lists and contact databases.
- Coordinate Client Due Diligence (CDD) processes and maintain tracking documentation.
- Support compliance, risk and audit requirements across the team.
- Ensure property files and team records remain accurate and audit-ready.
- Promote and champion best practice processes across the department.
- Act as Marketing Coordinator for the team.
- Coordinate marketing collateral, including capability statements, research documents, event invitations and presentations.
- Support social media activity, including LinkedIn and internal communication channels.
- Assist with business development initiatives and client pitch submissions.
- Coordinate presentation production with internal creative and business development teams.
- Organise client and team events from concept through to delivery.
- Manage venue research, invitations, attendee communications, collateral and event logistics.
- Represent the team at events and assist with client hosting.
Requirements
- 3+ years' experience in an Executive Assistant, Team Assistant, Operations or Administrative Support role.
- Strong experience supporting senior stakeholders and managing complex diaries.
- Excellent organisational and time-management skills.
- Strong written and verbal communication skills.
- Proficient in Microsoft Office Suite, including Word, PowerPoint, Excel and Outlook.
- Experience within a professional services, property, real estate or corporate environment would be advantageous.
- Highly organised with exceptional attention to detail.
- Confident managing multiple priorities in a fast-paced environment.
- A strong communicator with excellent stakeholder management skills.
- Proactive, resourceful and solutions-focused.
- Comfortable working independently while collaborating effectively with colleagues.
- Professional, discreet and able to handle confidential information.
Skills
- Microsoft Office Suite
- Word
- PowerPoint
- Excel
- Outlook
- Stakeholder management
- Organisational skills
- Time-management skills
- Written communication
- Verbal communication
- Attention to detail
- Priority management
- Problem-solving
- Relationship building
Location
- London, UK
Work Type
- Full-time
Experience Level
- 3+ years
Salary/Compensations
- Competitive salary
About the Company
- Founded in 1896, Knight Frank is one of the world's leading independent real estate consultancies, headquartered in London, UK.
- They operate in over 50 Markets with a global network of 600+ Offices and 20,000+ People.
- Knight Frank acts as trusted partners in property, providing personalised advice with integrity and care.
- They are committed to an inclusive and diverse workplace where individuals are empowered and valued.
- Their core pillars are People Potential, Client Centricity, and Creating our Future, together.
