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About the Role

Under general direction, this role provides direction, guidance, and oversight to assigned day programs, ensuring high-quality, person-centered support aligned with ADAPT Community Network’s mission, policies, and regulatory standards. The Director oversees program operations, staffing, budgeting, compliance, and service delivery across multiple sites.

Responsibilities

• Provide leadership and direction to all Day Services sites, ensuring programs operate efficiently and in full compliance with OPWDD and other regulatory requirements.
• Supervise and support site-level Directors and Managers, conducting regular supervisory meetings to discuss performance, program operations, and development needs.
• Recruit, hire, train, evaluate, and, when necessary, discipline or terminate staff in accordance with agency policies and best practices.
• Foster a culture of accountability, teamwork, and continuous improvement across all programs.
• Ensure that all program actions and staff interactions uphold the dignity, rights, and safety of all individuals served, and comply with abuse prevention protocols.
• Oversee implementation and evaluation of person-centered plans to ensure meaningful and effective supports.
• Ensure all program sites maintain a clean, healthy, and safe environment, and that all safety and emergency procedures are consistently followed.
• Develop and oversee operational policies and procedures to maintain consistency and compliance across all sites.
• Manage division budgets, ensuring fiscal accountability and efficient use of resources.
• Develop, monitor, and implement long-range program goals and objectives, including expansion opportunities and new services.
• Monitor service delivery to ensure program goals are achieved and individuals receive high-quality supports promoting independence and inclusion.
• Lead quality assurance initiatives to evaluate program effectiveness and ensure continuous improvement.
• Represent Day Services on agency-wide committees, interdepartmental workgroups, and at external meetings.
• Investigate incidents or complaints as assigned and ensure timely resolution.
• Coordinate with transportation services to ensure safe, efficient, and reliable transit.
• Prepare and submit reports, evaluations, and documentation as required.
• Stay informed of industry trends, regulatory updates, and best practices.
• Perform other related duties as assigned.

Requirements

• Bachelor’s Degree in Human Services or related field.
• At least seven years of progressively more responsible managerial experience, preferably with the developmentally disabled population.
• Valid New York State Driver’s License in good standing.
• Strong knowledge of OPWDD regulations, service delivery models, and person-centered planning.
• Excellent written and verbal communication skills.
• Ability to achieve goals and deliverables through coordination of many individuals and activities.
• Ability to accept and work within a wide variety of cultural, educational, and religious differences.
• Willingness and drive to grow and develop programs and opportunities.
• Ability to multitask in a fast-paced environment with tight deadlines.
• Exhibits professional ethics, discretion, and courtesy.
• Strong leadership and management skills.
• Demonstrates proactive approaches to problem-solving with strong decision-making capability.
• Highly resourceful team-player, with the ability to also be extremely effective independently.
• Establishes and maintains positive and supportive rapport with staff and supported persons.
• Passion for ADAPT's mission and commitment to the non-profit disability sector.

Skills

• Communication skills
• Leadership skills
• Management skills
• Problem-solving skills
• Decision-making skills
• Teamwork
• Interpersonal skills

Location

• Brooklyn
• Queens

Work Type

• Full-time

Experience Level

• Director
• Managerial experience

Education Level

• Bachelor’s Degree

Salary/Compensations

• $70,000 - $75,000 Annually

Benefits

• Paid training
• Competitive benefits
• Industry-Leading Benefits

About the Company

• ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC, provides a multitude of services to people with developmental disabilities.
• ADAPT is 3,000 strong and empowers the lives of the people they support.
• ADAPT offers paid training, competitive benefits, and fosters a team culture of learning, support, collaboration, and career growth.

Equal Opportunity

• ADAPT, we value diversity, equity, inclusion, accessibility, and belonging.
• We strive to ensure that our employees are comfortable bringing their whole, authentic self to work.
• We value diverse backgrounds, opinions, ideas, and ways of thinking.
• We aim to build an inclusive and diverse workforce that is empowered and supported.
• ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees.
• Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels.