About the Role
The Non-Certified Medical Assistant provides basic clinical and administrative support to healthcare professionals. This role involves assisting with patient care, managing office tasks, and maintaining a welcoming environment in the healthcare setting, working under the supervision of certified medical staff. The Non-Certified Medical Assistant plays a supportive role in ensuring a seamless patient experience and efficient clinic operations, contributing to quality healthcare delivery.
Responsibilities
- Assist healthcare providers with routine patient examinations and procedures.
- Prepare examination rooms by cleaning and restocking supplies.
- Record patient information such as vital signs and medical histories.
- Schedule patient appointments and manage the patient flow.
- Assist in operations, including answering phones, managing workload buckets, refilling prescriptions, maintaining medication sample log, and cross covering within other departments.
- Provide patients with basic instructions for medication and follow-up care based on provider instructions.
- Perform phlebotomy and other CLIA Waived testing, observe urine collection as well as preparing batches for laboratory.
- Maintain patient confidentiality and adhere to privacy regulations.
- Ensure compliance with clinic safety protocols and procedures.
- Assist patients as needed to maintain safety (i.e. Mobility).
- Assist with inventory management by tracking and ordering supplies.
- Facilitate communication between patients and healthcare providers.
- Obtain prior authorizations.
- Participate in staff meetings and contribute to a positive clinic environment.
- Demonstrate a willingness to learn and develop new skills in clinical care.
- Prepare charts, including immunizations, discharge summary, continuation of care referrals, lab results, VA authorizations, and notes on referrals.
- Performs additional duties as assigned.
- Adheres to facility Values, Service Excellence and Standards of Excellence.
Requirements
- High School Diploma or GED required.
- Completion of a medical assistant training program preferred.
- Certification not required; continued education and learning to sit for certification within first year.
- Association accredited course in Basic Life Support (BLS) or Heart Saver CPR AED, and renewal on a regular basis, with up to a three-month grace period after the expiration date.
- Previous experience in a clinical setting is required.
Skills
- Basic clinical and administrative skills.
- Effective communication and interpersonal skills.
- Familiarity with electronic health records (EHR) systems.
- Ability to multitask and prioritize tasks in a fast-paced environment.
Location
- White Mountains Region of New Hampshire
Work Type
- Full-time
Experience Level
- Entry Level
Education Level
- High School Diploma or GED
- Medical Assistant Training Program (preferred)
Salary/Compensations
- $18.77/hr - $23.46/hr - $25.34/hr
About the Company
- North Country Healthcare is a non-profit affiliation of four medical facilities, Androscoggin Valley Hospital, North Country Home Health & Hospice Agency, Upper Connecticut Valley Hospital, and Weeks Medical Center.
- NCH includes numerous physicians and medical providers at multiple locations.
- This leading comprehensive healthcare network which employs hundreds of highly-trained individuals delivers integrated patient care through three community hospitals, specialty clinics, and home health and hospice services.
- NCH remains committed to the health and well-being of the communities we serve.
