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About the Role
This role combines Customer Service, Client Relations, and Brand Representation for an internationally recognized client. Individuals with experience in Retail and Hospitality are found to be successful.
Responsibilities
- Act as the professional face of our clients.
- Handle existing Business / Personal Accounts on a one-on-one basis to increase customer retention & customer satisfaction.
- Serve as the primary point of contact for our clients.
- Provide outstanding customer service on behalf of our clients and company.
- Advise existing customers on their needs and inquiries, ensuring questions are answered appropriately.
Requirements
- Previous retail, hospitality, or customer service experience is a plus, though full training is provided.
- Some experience in a customer-facing role (customer service, hospitality, brand promotion) will be advantageous.
- Excellent Communication Skills.
- Professionalism.
- Must thrive working in a fast-paced, vibrant environment.
- Fast learner who can retain information.
- Confident, outgoing, and approachable.
- Capable of working under pressure & meeting deadlines.
- Strong customer service skills whilst being assertive and polite.
Skills
- Customer Service
- Client Relations
- Brand Representation
- Communication Skills
- Professionalism
- Customer Retention
- Customer Satisfaction
Location
- Nashville area
Work Type
- Entry Level
- Full Training Provided
Experience Level
- Entry Level
Salary/Compensations
- 35K-50K ANNUAL
Benefits
- Bonus based on performance
- Company parties
- Competitive salary
- Flexible schedule
- Free food & snacks
- Signing bonus
About the Company
- We are working with an internationally recognized client who are leaders in their industry.
- We are a fast expanding marketing firm.