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About the Role

As a Sales Supervisor, you will create outstanding client experiences, mentor your team to achieve excellence, and build meaningful relationships with clients. You will lead by example, delivering inspirational, authentic, and personalized service while reinforcing branded customer service and executing sales and service initiatives. This role is an excellent opportunity for those passionate about leadership and looking to grow into an Assistant Store Manager or other career advancement within SMCP.

Responsibilities

Lead by example, setting the standard for clienteling and customer service.
Coach and mentor associates to enhance selling skills, service techniques, and product knowledge.
Foster a high-performing, motivated team culture.
Build strong client relationships through personalized service and follow-ups.
Provide expert styling guidance to create an exceptional shopping experience.
Achieve personal sales targets while driving overall team performance.
Maintain selling floor standards to ensure a visually appealing and organized store.
Oversee product replenishment, keeping inventory aligned with demand.
Handle customer concerns professionally, turning challenges into positive experiences.
Support back-of-house processes, including cash handling and KPI tracking.
Assist with opening/closing procedures to ensure smooth daily operations.
Drive sales and KPI success by fostering a results-driven environment.

Requirements

1–2 years of sales or service experience, preferably with some supervisory background.
Passionate about fashion, with a keen eye for Parisian chic and luxury retail.
A natural leader—confident, inspiring, and eager to mentor others.
A strong communicator—friendly, outgoing, and persuasive.
Adaptable and flexible with scheduling to meet business needs.
Ambitious and driven, with a desire to grow into an Assistant Store Manager role.
Flexible availability, including evenings, weekends, and holidays, is required.

Skills

Clienteling
Customer service
Selling skills
Service techniques
Product knowledge
Styling
Sales
Operations
Cash handling
KPI tracking
Social media savvy (a plus)

Location

Bloomingdales, Garden City, NY

Work Type

Full-time

Experience Level

1-2 years sales/service experience
Supervisory background

Salary/Compensations

$21.50—$24 USD per hour

Benefits

Competitive base hourly pay
Individual commission
Sales incentives
50% shopping discount
Seasonal wardrobe offering
Cell phone contribution
Health insurance
Dental insurance
Life insurance
Disability coverage
Employer-matched 401(k)
Paid time off (vacation, sick time, holidays)
Paid parental leave
Pet benefits
Employee Assistance Program (EAP)
MAVEN Family Planning
Product knowledge training
Industry insights
Retail Stylist Program
Mentorship
Professional development support

About the Company

SMCP embodies Parisian elegance with brands Sandro and Maje, focusing on accessible luxury, high-fashion designs, and sustainability.
Operates in over 47 countries, is financially stable, and experiencing growth.
Has a strong and experienced senior leadership team.
Fosters a culture of engagement, inclusivity, and corporate social responsibility.
Aims to meet ambitious sustainability goals by 2030.
Collections blend casual elegance and evening sophistication.
SMCP is a forward-thinking company where innovation and sustainability merge.
Focuses on growth, stability, and internal mobility.
Offers a culture that fosters creativity, engagement, and career opportunities.
Collections blend timeless Parisian style with a contemporary edge.
SMCP's mission is to 'Style Happiness at Work—Lead with Passion and Purpose!'