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About the Role
As a Retail Expert, you will be the heart of our stores and counters, responsible for empowering customers to be their most confident selves through expert artistry, product knowledge, and building emotional connections. You will adapt your style to meet customer needs and embody the brand's mission.
Responsibilities
- Achieve and exceed KPIs in a fast-paced environment.
- Build strong relationships with team members and management.
- Champion world-class artistry and an impeccable customer experience.
- Act as a brand ambassador and share product knowledge with customers.
- Adapt approach to activities, customers, and opportunities for success.
- Follow company grooming standards meticulously.
Requirements
- Experience as a Sales Advisor, ideally in beauty, retail, or FMCG.
- Aspirations to be part of a disruptive and growing beauty brand.
- Passion for Charlotte Tilbury products and brand.
- Experience in applying makeup and adapting styles for different customers.
Skills
- Artistry skills
- Product knowledge
- Customer relationship building
- Sales advisory
- Makeup application
Location
- Covent Garden
Work Type
- Part-time
- 32 hours per week available
- 24 hours per week available
Experience Level
- Sales Advisor experience
Education Level
- NVQ-3 in Beauty Therapy
Benefits
- Magical benefits tailored to each region
- Structured induction programme ('Start of a Dream')
- Follow-up training during the first months of employment
- Training focused on artistry and commerce
- Structured career development with industry experts
- Wellness and social benefits including Assist Programs
- Regular social connects with colleagues
About the Company
- Founded in 2013 by Charlotte Tilbury CBE, Charlotte Tilbury Beauty aims to empower everyone to be their most confident self.
- The brand has transformed the beauty industry with easy-to-use products and has become a globally recognized name.
- It operates in over 50 markets with a large global team.
- The company is described as bold, disruptive, and powered by creativity, innovation, and technology.
- Charlotte Tilbury Beauty is experiencing rapid growth and breaking records across various markets and channels.
Equal Opportunity
- Charlotte Tilbury Beauty welcomes people from diverse backgrounds, cultures, identities, and perspectives.
- A diverse workforce helps the company better serve its communities, customers, colleagues, and candidates.
- Contact recruitment@charlottetilbury.com for support or alternative application methods.