About the Role
The Leasing Associate will ensure effective property maintenance, market the property, and screen prospective tenants. This role involves maintaining positive tenant relations, contributing to a positive office atmosphere, and portraying a positive company image. Responsibilities include coordinating new tenant orientations and performing office management tasks.
Responsibilities
- Presenting properties and provided amenities in a positive light to prospective tenants
- Handling incoming calls
- Respond to in-person, phone, and email inquiries, which includes providing leasing information, making appointments, creating, and following up with maintenance requests
- Processing applications
- Advertising available properties using a variety of media and promoting materials
- Resident retention
- Assisting the Property Manager/Assistant Manager
- Provide consistent Customer Service per the Atlantic Housing Foundation Way
- Entering information into property software system
- Maintaining working knowledge of Fair Housing laws, rules and regulations concerning apartment leasing and management
- Additional duties as assigned
Requirements
- High school diploma or equivalent (required)
- Knowledge of Yardi and Microsoft Office (preferred)
- Previous leasing experience (preferred)
- Bilingual in English and Spanish (preferred)
Skills
- Customer Service
Education Level
- High school diploma or equivalent
- Associate's or Bachelor's degree a plus
