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About the Role
Join VisiConsult, a global technology leader, and work hands-on with cutting-edge industrial X-ray systems. In this role, you play a key part in ensuring safety, reliability, and customer success across a wide range of industrial applications. This role requires 100% willingness to travel, as you will work both from your home office and directly on customer sites.
Responsibilities
- Install, maintain, and repair industrial X-ray inspection systems at customer sites
- Perform preventive maintenance, troubleshooting, and system upgrades
- Provide on-site, remote, and phone-based technical support to customers
- Conduct customer training and system acceptance testing
- Ensure compliance with safety and quality standards
- Complete service reports and technical documentation accurately
- Collaborate with internal teams to resolve technical issues efficiently
- Willingness to travel extensively (100%) within the U.S. and internationally as required by the role
Requirements
- High School Diploma or GED required
- 2–4 years of hands-on experience in field service, equipment maintenance, or industrial/automated systems, preferably in x-ray or NDT field
- Strong mechanical and electrical troubleshooting skills with the ability to diagnose, repair, and maintain industrial equipment
- Ability to read and interpret electrical schematics and technical documentation
- Basic knowledge of PLC-controlled systems (Siemens experience is a plus)
- Proficient with Microsoft Office 365 and general computer applications
- Hands-on, self-motivated problem solver with the ability to work independently in fast-paced field environments
- Customer-focused team player with strong communication and interpersonal skills
- Reliable, adaptable, and well-organized with a strong sense of ownership and accountability
- Valid driver’s license and clean driving record required
- Willingness and ability to travel up to 100%, primarily within the U.S. and occasionally internationally
- Fluent English required
- This position supports customer programs that are subject to U.S. export control regulations and specific contractual requirements. Any offer of employment is contingent upon the candidate’s ability to perform the position in compliance with applicable export control laws and customer requirements.
- Employer sponsorship for U.S. employment authorization is not available for this position.
Skills
- Mechanical troubleshooting
- Electrical troubleshooting
- Reading electrical schematics
- Interpreting technical documentation
- PLC-controlled systems
- Microsoft Office 365
- General computer applications
- Communication skills
- Interpersonal skills
- Spanish language skills are a plus
Location
- Austin, Texas
- U.S.
Work Type
- Field Service
- Home Office
- Customer Sites
- 100% Travel
Experience Level
- 2-4 years
Education Level
- High School Diploma or GED
- Associate’s degree or technical certification in Electrical/Electronics Technology, Mechatronics, Industrial Maintenance, Automation, or a related field preferred
Benefits
- Career and development opportunities
- An international and team-oriented work environment
- Variety of perspectives due to a wide range of industries and customers
About the Company
- VisiConsult X-ray Solutions Americas Corp. is a family-run, dynamic, internationally operating and growing company in the High-tech sector and worldwide market leader for individual X-ray inspection systems.
- We see ourselves as a specialist for individual solutions in the field of image processing and automation.
- Our focus is on the realization of semi and fully automated systems.
- In the past years we could install a variety of X-ray inspection systems in the market.
- A team of permanent and freelance employees pursues a common goal: customer satisfaction.