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About the Role

The Admissions Officer role involves providing professional administrative support for all Admissions functions, including processing applications, managing accommodation bookings, following up with students, and handling inquiries from agents and staff. This is an excellent opportunity for a graduate seeking administrative experience in the international education sector.

Responsibilities

• Processing and checking applications
• Processing accommodation bookings
• Making telephone follow-ups with students
• Dealing with inquiries from agents and staff
• Providing a full professional administrative support service to all Admissions functions

Requirements

• Excellent organisational and analytical skills
• Ability to prioritise and plan work effectively under tight deadlines, under pressure and with competing priorities
• Outstanding attention to detail
• Ability to learn independently and to master and apply new knowledge and skills quickly
• Commitment to the highest standards of customer service
• Detailed understanding of both internal and external admissions policies and procedures
• Excellent team skills and the ability to work without close supervision
• Strong problem solving skills and ability to think on ones feet
• Excellent oral, written and communication skills
• Flexible and enthusiastic approach to all tasks undertaken
• Multicultural outlook and interest in working with international students
• Strong IT literacy
• Good interpersonal skills

Skills

• Organisational skills
• Analytical skills
• Planning skills
• Attention to detail
• Customer service
• Teamwork
• Problem solving
• Oral communication
• Written communication
• IT literacy
• Interpersonal skills

Location

• Hybrid working - home and our office based near London Bridge

Work Type

• Full Time
• Permanent
• Hybrid working

Experience Level

• New graduate

Education Level

• Graduate

Salary/Compensations

• £28,500 per annum

Benefits

• 28 days annual leave
• Big discounts on Kaplan courses for you and your family
• 24/7 confidential helpline providing counselling and other support services
• Company pension contributions
• Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
• Medicash Health Cash Plan

About the Company

• Kaplan International Pathways, a division of Kaplan Inc., offers international students a wide range of flexible study options - from University preparation programmes in the UK, Australia, USA and Japan through to full degree programmes in Singapore, Hong Kong and Australia. Through our academic partnerships with leading universities, our expertise in student recruitment, our exceptional teaching and a real focus on customer service and pastoral care, each year we are proud to welcome thousands of students from more than 100 countries through the doors of our colleges. In the UK, we operate 9 campus-based colleges in partnership with Bournemouth University, University of Glasgow, University of Liverpool, Nottingham Trent University, University of Nottingham, University of Brighton, University of Essex, University of York and University of West of England, Bristol and an off-campus college in London offering pathways to 10 leading well-ranked UK universities.

Equal Opportunity

• Kaplan is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
• At Kaplan International Pathways, we're dedicated to fostering a diverse, equitable, and inclusive global workforce. As equal opportunity employers, we ensure fair treatment for all employees, safeguarding them from discrimination based on protected characteristics as defined in the Equality Act 2010, and beyond.
• We actively welcome individuals from varied backgrounds to apply for roles within our organisation, appreciating the distinct viewpoints and contributions they offer. We especially encourage applications from underrepresented groups, including diverse racial and ethnic backgrounds, LGBTQ+ individuals, women, people with visible and hidden disabilities, and individuals of any age or family status.