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About the Role

Exceptional opportunity to join the Lanesborough Grill Team at The Lanesborough, a grand luxury mansion hotel located near Hyde Park and exclusive shopping districts. The hotel features modern British dining, a vibrant bar, and a luxurious spa.

Responsibilities

• Support the restaurant and kitchen team with mise en place and service operations.
• Ensure the team creates a memorable experience for guests.
• Work independently on occasions and communicate with key departments for flawless service.
• Adhere to procedures and report any issues requiring immediate attention to a supervisor.

Requirements

• Experience in a similar role within a fine dining restaurant in a luxury establishment is essential.
• Excellent command of the English language.
• Immaculate grooming standards.
• Demonstrate drive and passion for excellent customer service.
• Ability to perform manual handling tasks.
• Must be eligible to live and work in the UK.

Skills

• Excellent communication
• Team player
• Customer service

Location

• London

Work Type

• Full-time

Experience Level

• Fine dining
• Luxury establishment

Benefits

• Discretionary Company Sick Pay
• Additional holiday allowance
• Season ticket loan
• Enhanced Pension Scheme
• Life Insurance
• Complimentary dry cleaning
• Safety shoes
• Retail discounts
• Complimentary meals on duty
• Cycle to Work scheme
• Flu vaccinations
• Discounted chiropodist and massage treatments
• Substantiality initiatives
• Social and sports activities
• Internal transfer and promotion opportunities
• Cross-departmental exposure
• Partnered with industry-leading training providers
• Internal learning gateway
• Free access to e-learning platform
• Subsidised professional qualifications and certified training programmes
• Financial incentives via ‘Recommend-A-Friend’ scheme
• Award programmes with generous prizes
• Long service awards
• Preferential room rate at The Lanesborough for you and your family
• 50% discount on F&B and Club & Spa treatments
• Social events
• Celebrating your important moments
• Retirement parties

About the Company

• Oetker Hotels are masterpieces located in the world’s most desirable destinations, each property a landmark and a timeless icon of elegance.
• With deep devotion to local culture and community, Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872.