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About the Role

This role provides administrative and operational support to the Insurance & Risk Management function. It is ideal for an early-career professional or graduate seeking hands-on experience in insurance operations, offering on-the-job training, mentoring, and exposure to core insurance processes.

Responsibilities

• Log and track insurance claims, including maintaining the claims register, assisting in managing claims (PL, EL, Property & Motor), and supporting monthly reporting.
• Manage the insurance mailbox and correspondence, ensuring timely responses, proper filing, and liaising with internal teams and external stakeholders.
• Support documentation for claims and assist with renewals by gathering supporting evidence for claims defensibility, interpreting policy schedules, and assisting with policy renewals.
• Update data systems and provide project support by tracking claims trends, ensuring accurate insurance records, and supporting various insurance projects.

Requirements

• Early-career professional or recent graduate.
• Demonstrated interest in insurance, risk, or property through academic projects, internships, or work experience.
• Strong analytical and organizational skills with the ability to manage multiple tasks and maintain accurate records.
• Excellent written and verbal communication skills, confident engaging with internal teams and external stakeholders.
• Proficiency in Microsoft Office, especially Excel.
• Motivated, eager to learn with a proactive mindset and willingness to take initiative.
• Experience in a corporate, finance, or insurance environment (even in a support or internship capacity) will be highly regarded.
• Must have and be able to provide proof of Right to Work in the United Kingdom.
• Unable to sponsor Visas.

Skills

• Microsoft Office
• Excel
• Data analysis
• Record keeping
• Communication (written and verbal)
• Organization
• Task management

Location

• Hybrid

Work Type

• Permanent
• Full Time
• Hybrid (2 Office Days per week)

Experience Level

• Early-career professional
• Graduate

Education Level

• Graduate

Salary/Compensations

• £30,000 per annum

Benefits

• On-the-job training
• Mentoring
• Exposure to core insurance processes

About the Company

• Wandle Housing Association is seeking a supportive individual to join their Finance team.