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About the Role

The Business Impact Manager will support Oliver Wyman APR's regional business priorities and growth by facilitating business development and internal management activities. This role will help drive global and regional processes, compliance, and best practices, while identifying and implementing improvement opportunities.

Responsibilities

• Support the relevant Industry and/or Capability head in execution of day-to-day Practice to-do list
• Act as a central point of contact for practice staff, support departments and EAs to ensure and facilitate the effective management of the practice
• Perform PMO responsibilities, track actions and ensure follow-up; support any ad-hoc initiatives for the practice
• Support the practice head with communications, material development for regional and global meetings, and work seamlessly with other support functions on reporting and business updates
• Drive and coordinate execution of special projects aligned to the Practice’ top strategic priorities
• Serve as point person for Practice Partners and for Partners outside the respective teams looking to understand and access practice content, talent, and capabilities
• Plan and drive key all internal practice meetings, including partner meetings, all staff updates, events, offsites, etc.
• Set meeting calendars and agendas for key internal meetings and larger gatherings of the Partner group
• Proactively prepare meetings including ownership of materials
• Manage business to-do list, prioritizing tasks and initiatives
• Track actions and ensure follow-up
• Liaise with the Practice Partners and the internal support teams to ensure compliance / best practice in relevant processes
• Work with Finance and market team Partner group to ensure proper management and tracking of investment budget, investments and return
• Coordinate closely with Finance, KM, and Talent Analytics to develop and produce MIS to inform strategy and internal brand building efforts
• Provide specific client/Business Development (BD) support including driving the Practice commercial effectiveness priorities
• Support and work closely with the Asia BD Manager, to leverage pipeline, data analysis of won/lost opportunities, and identify process improvement areas
• Where needed work with different departments within OW and MMC to support client requests, including Legal, IT, Finance, and Inclusion & Diversity
• Coordinate with KM, Marketing, and designated Partner and non-Partner leads on commercial priorities
• Drive the market Key Client account management strategy and discipline
• Manage RFP processes
• Be an integral part of the APR Business Impact Team and represent the practice
• Act as a champion for regional and global best practice and process implementation for the practice
• Support the APR BIT team with practice level process implementation/ roll out/ follow up
• Help bring the practice and the partners on relevant change journeys
• Work with the events team to set and deliver Practice social calendar on time and budget
• Keep informal pulse on sentiment and flag issues

Requirements

• Strong background in strategic project management
• Extensive experience in high-level stakeholder management and team leadership
• Exceptional communication and organizational skills
• 7+ years of experience in a consulting or professional services firm, ideally in the financial services sector
• Ownership mentality, strong client service focus
• Strong organization skills and excellent attention to detail
• Able to independently manage a varied work volume with conflicting priorities and meet deadlines
• Able to maintain and respect confidentiality with experience of dealing with business-critical issues
• Experience in creating compelling business presentations
• Sense of urgency and able to make good decisions under pressure
• Resilient with experience of dealing with challenging and senior stakeholders
• Collaborative team player with a positive attitude
• Flexible and able to adapt to change
• Problem solver with good judgement
• Execution focused – strong focus on getting the job done
• Appropriate approval to work in Australia
• Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment

Skills

• Strategic project management
• Stakeholder management
• Team leadership
• Communication skills
• Organizational skills
• Client service focus
• Attention to detail
• Confidentiality management
• Business presentation creation
• Decision making under pressure
• Resilience
• Collaboration
• Adaptability
• Problem solving
• Judgement
• Execution focus

Location

• Australia

Work Type

• Hybrid

Experience Level

• 7+ years

Benefits

• Flexibility of working remotely
• Collaboration, connections and professional development benefits of working together in the office

About the Company

• Oliver Wyman is a Marsh (NYSE: MRSH) business, bringing deep industry insight, bold innovation, and a collaborative approach to help organizations navigate transformative moments.
• As a business of Marsh, they work alongside experts across risk, reinsurance and capital, people and investments, and management consulting.
• Together with Marsh Risk, Guy Carpenter, and Mercer, they help organizations build resilience and competitive advantages.
• Marsh has annual revenue over $24 billion and more than 90,000 colleagues in 130 countries.
• Marsh helps build the confidence to thrive through the power of perspective.
• Oliver Wyman is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries.
• With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective.

Equal Opportunity

• Marsh is committed to creating a diverse, inclusive and flexible work environment.
• We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.