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About the Role
Account Executives at Klaviyo have a significant opportunity to impact customers, the company's trajectory, and their own careers. AEs are product experts focused on expanding the right customers in the right way, driving genuine platform adoption and long-term value. Customer Growth AEs manage the full expansion sales cycle with existing Klaviyo customers, from identifying whitespace to closing deals across Marketing, K:Service, SMS, and Analytics.
Responsibilities
- Grow Klaviyo's revenue within the existing ANZ customer base by introducing and closing new products across Marketing, K:Service, SMS, and Analytics.
- Actively manage pipeline and develop a strategy for long-term sustained territory growth.
- Support the success of peers.
- Exhibit Klaviyo's values of accountability and effort.
- Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.
Requirements
- 2+ years carrying revenue quota with consistent overachievement, ideally selling MarTech or SaaS solutions into an existing customer base, or a Customer Success background with a strong commercial track record and a genuine appetite to move into a closing role.
- Experience selling platform or multi-product solutions, understanding how to map customer needs to a broader product suite.
- Experience selling to Marketing, CX, or Operations personas and solid knowledge of the Ecommerce / Retail / Brands domain.
- A strategic seller able to map customer goals to multi-product solutions, build consensus across stakeholders, and manage longer, more complex buying cycles.
- Proven ability to work cross-functionally with CSMs, Partners, and internal stakeholders to drive deals and deliver customer outcomes.
- Excited, motivated, and inspired by exceeding goals.
- Embrace failure as feedback; not afraid to hear no and rigorous in pursuit of improvement.
- Strong growth mindset with a bias toward action.
- Adept at influencing and relationship building; encouraging, engaging, and energetic with your team.
- Experimented with AI in work or personal projects and excited to dive in and learn fast.
- Full authorization to work in Australia without any restrictions.
- Based in Sydney and able to work from the Sydney office a minimum of 3 days per week.
Skills
- Product expertise
- Sales
- Pipeline management
- Forecasting
- Customer relationship management
- AI fluency
- Influencing
- Relationship building
Location
- Sydney, Australia
Work Type
- Hybrid
- Full-time
Experience Level
- 2+ years
Salary/Compensations
- $110,000—$110,000 AUD
Benefits
- Comprehensive range of health, welfare, and wellbeing benefits
About the Company
- Klaviyo empowers creators to own their destiny by making first-party data accessible and actionable. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. We are looking for ambitious and collaborative teammates who stay focused on delighting our customers. Klaviyo is committed to a policy of equal opportunity and non-discrimination.
Equal Opportunity
- Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.