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About the Role
Continue your career with us as the Assistant Manager for In Room Dining. This role is pivotal in shaping the success of our Food & Beverage Leadership team at The Star, where you will lead a team in delivering the daily operations of the venue and create a unique experience for our guests.
Responsibilities
- Assist Venue Manager to lead and support achievement of financial and operational targets
- Oversee operational functions that include rostering requirements, standard operating procedures, training and performance management
- Assist with the development, implementation and evaluation of service standards and standard operating procedures
- Ensure that all areas of the business comply with the Responsible Service of Alcohol program and relevant provisions of the Liquor Act
- Assist in managing the selection, training and development of all employees to ensure timely recruitment and career growth
Requirements
- Management experience within a similar large busy environment, with a thorough knowledge of food and beverages
- Demonstrated ability in planning and resourcing people and products, performance management and controlling labour costs and operating expenses
- Exceptional guest service skills with a proactive attitude and natural ability to communicate effectively with a diverse range of guests
- Current RSA Statement of Attainment
- Flexible with availability for work over a 7-day roster
- Eligibility checks are required as part of the recruitment process and ongoing employment
Skills
- Food and beverages knowledge
- Planning and resourcing
- Performance management
- Labour cost control
- Operating expense control
- Guest service
- Communication skills
- Responsible Service of Alcohol
Location
- Pyrmont
- Darling Harbour
Work Type
- Full-time
Experience Level
- Management experience
Education Level
- RSA Statement of Attainment
About the Company
- The Star Sydney has been a local landmark for three decades, committed to its communities and striving to create fun in trusted destinations as Australia's premier entertainment hub.
- Features a Forbes 5-star hotel, The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre.
- Offers extraordinary dining options, including Sokyo, BLACK Bar and Grill, and a vibrant Sports Bar.
- Dedicated to delivering the ultimate entertainment, hospitality, and dining experiences.
- In Room Dining provides a world of luxe for guests staying at The Star Grand Hotel and The Darling, Sydney's only five-star boutique hotel and urban resort.