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About the Role

Fora is redefining the workplace experience and seeks a commercially-minded Senior Property Manager to oversee a growing portfolio of managed and leased buildings. This new role is responsible for property performance, service charge governance, landlord partnerships, contractual compliance, and operational excellence, ensuring buildings perform commercially while delivering an exceptional member experience.

Responsibilities

Own a portfolio of commercially managed properties.
Lead relationships with landlords, managing agents, and management agreement partners.
Ensure contractual obligations, service standards, and reporting requirements are met.
Support the mobilization of new properties and continuous portfolio improvement.
Take ownership of service charge management across the portfolio.
Review, analyze, and challenge landlord service charge budgets and reconciliations.
Develop and manage internal service charge models where Fora provides shared services.
Identify cost risks, efficiencies, and opportunities for commercial improvement.
Partner with Finance teams on budgeting, forecasting, and variance analysis.
Produce clear reporting on service charge performance, risks, and trends.
Support quarterly business reviews and partner reporting.
Ensure robust governance, compliance, and financial accuracy.
Act as the key escalation point for landlord-related issues.
Manage risks, resolutions, and stakeholder communications.
Coordinate internal teams to deliver against partner commitments.
Build strong relationships across Operations, Facilities, Partnerships, and Asset Management.
Ensure property management decisions support exceptional member experiences.
Champion operational excellence, service quality, and continuous improvement across the portfolio.
Balance commercial performance with service delivery and workplace standards.

Requirements

Significant experience in commercial property management.
Strong expertise in service charge budgeting, analysis, and reconciliation.
Experience working with landlords, managing agents, investors, and asset managers.
Understanding of management agreements, leases, and property obligations.
Strong financial acumen and confidence interpreting budgets and reporting.
Excellent stakeholder management and communication skills.
The ability to manage competing priorities and thrive in a fast-paced environment.
Experience within flexible workspace, serviced office, hospitality-led, or multi-let commercial environments (Desirable).
Experience producing board-level reports and quarterly business reviews (Desirable).
Professional qualification such as RICS, IWFM, IRPM, or equivalent (Desirable).

Skills

Commercial property management
Service charge budgeting
Service charge analysis
Service charge reconciliation
Landlord relations
Managing agent relations
Investor relations
Asset management
Contractual compliance
Financial reporting
Budgeting
Forecasting
Variance analysis
Stakeholder management
Communication skills
Risk management
Problem-solving

Location

Work Type

Full-time
Hybrid

Experience Level

Senior

Education Level

Professional qualification such as RICS, IWFM, IRPM or equivalent (Desirable)

Benefits

Core working hours with flexibility
Two weeks ‘Work from Anywhere’
28 days’ annual leave + bank holidays
Birthday off
Option to buy additional annual leave
5% matched pension scheme
Life assurance
Discounted gym membership
Health cash plan
Mental wellbeing support
Cycle to Work Scheme
Season Ticket Loan
25% off at Fora cafés
2 x volunteer days / year

About the Company

Fora reimagines the workplace, creating inspiring, design-led spaces that blend hospitality, community, and wellbeing.
With over 20 years of experience, Fora has grown to 60+ locations across the UK, supporting 30,000+ members and partnering with brands like Ocado, The British Fashion Council, and Pangaia.
Backed by The Office Group, Blackstone, and Brockton Capital, Fora is growing fast and pioneering conscious design, sustainable construction, and empowering workspaces.
Fora is shaping the future of work.