Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
Provide genuine anticipatory service to clients and participants in all aspects of hospitality and conference services. Interact with clients to ensure a great experience, partnering with Culinary, Production, and Technology teams to exceed expectations. Be attentive to client needs, making them feel welcomed, important, and relaxed.
Responsibilities
- Greet all clients with enthusiasm and friendliness
- Maintain a warm and friendly demeanor at all times
- Provide world-class service, in accordance with our Brand Standards
- Set up, replenish, maintain, and breakdown food and beverage stations
- Accommodate special client needs and last-minute requests
- Develop relationships with clients
- Accurately answer client questions about culinary and our spaces in a friendly manner
- Read, understand, and execute Program Execution Orders
- Follow checklists and Standard Operating Procedures
- Set up and breakdown conference rooms and refresh rooms as needed
- Perform facility maintenance
- Maintain safe, clean, organised, and well-stocked work areas
- Responsible for constant sanitation, organisation, and proper food handling
- Have full knowledge of menus, recipes, and other pertinent information
- Perform opening, mid-shift, and closing duties in accordance with company standards
- Perform cleaning duties including: wiping down tables and chairs, cleaning glasses, washing dishes, polishing glass and silverware, making rollups
- Maintain a professional appearance at all times
- Maintain professional working relationships with the team
- Perform additional duties as assigned
- Support and manage cloakroom tasks when required
- Attend staff briefings and company events, including the company away day.
- Be available for weekend work as required.
- Undertake any reasonable ad hoc duties requested by the venue team.
Requirements
- Basic knowledge of food and beverage
- Proven excellent communication and interpersonal skills
- Proven good organisational skills
- Must be highly motivated and ready to lead other team members
- Proficient in multitasking
- Flexible and long hours sometimes required
- Ability to move, carry, push, pull, and place objects up to 25 pounds without assistance
- Ability to reach overhead and below the knees
- Ability to stand, sit, and walk for an extended period of time
- All candidates must currently reside in the UK
- All candidates must be able to work in the UK without sponsorship.
Skills
- Communication skills
- Interpersonal skills
- Organisational skills
- Multitasking
Location
- London, UK
Work Type
- Flexible Hours
- Weekdays
- Evenings
- Weekend work
Experience Level
- Entry-level
Education Level
- A food Hygiene or Food Handling Certificate preferred
Salary/Compensations
- Competitive Pay
- Great hourly wage
Benefits
- Flexible Gigs
- Room to Grow
- Work-Life Balance
- Mostly Monday–Friday shifts
- Usually have Christmas off
About the Company
- Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together.
- The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond.
- We love bringing people together in person, and that passion for great experiences extends to our employees as well.
- If you're interested in creating inspiring moments of connection, consider joining our team.
- Learn more at https://convene.com/
Equal Opportunity
- Convene is committed to building an inclusive and diverse workforce.
- We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives.