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About the Role

The Business Impact Manager will support the growth of Oliver Wyman APR by enabling regional management activities. This role will primarily support regional Practice Leaders in facilitating business development and internal management activities, driving global and regional processes, compliance, and best practices. The role is responsible for identifying improvement opportunities, recommending and implementing improvement plans, and tracking key processes and KPIs, specifically supporting the Financial Services sector.

Responsibilities

Support the execution of day-to-day Practice activities for Industry and/or Capability heads.
Act as a central point of contact for practice staff, support departments, and EAs.
Perform PMO responsibilities, track actions, and ensure follow-up.
Support practice heads with communications and material development for meetings.
Drive and coordinate the execution of special projects aligned with Practice strategic priorities.
Serve as the point person for Practice Partners and external Partners seeking practice information.
Plan and drive key internal practice meetings, including partner meetings, all-staff updates, events, and offsites.
Set meeting calendars and agendas for key internal meetings and larger Partner group gatherings.
Proactively prepare meetings, including ownership of materials.
Manage the business to-do list, prioritizing tasks and initiatives.
Track actions and ensure follow-up.
Liaise with Practice Partners and internal support teams to ensure compliance and best practices in relevant processes.
Work with Finance and market teams to ensure proper management and tracking of investment budget, investments, and return.
Coordinate with Finance, KM, and Talent Analytics to develop and produce MIS for strategy and internal brand building.
Provide specific client/Business Development (BD) support, driving Practice commercial effectiveness priorities.
Support and work closely with the Asia BD Manager to leverage pipeline and analyze data for process improvement.
Work with different departments within OW and MMC to support client requests.
Coordinate with KM, Marketing, and designated leads on commercial priorities.
Drive the market Key Client account management strategy and discipline.
Manage RFP processes.
Act as a champion for regional and global best practice and process implementation for the practice.
Support the APR BIT team with practice-level process implementation, roll-out, and follow-up.
Assist in bringing the practice and partners on relevant change journeys.
Work with the events team to set and deliver the Practice social calendar.
Monitor informal sentiment and flag issues.

Requirements

Strong background in strategic project management.
Extensive experience in high-level stakeholder management and team leadership.
Exceptional communication and organizational skills.
7+ years of experience in a consulting or professional services firm, ideally in the financial services sector.
Ownership mentality and strong client service focus.
Strong organization skills and excellent attention to detail.
Ability to independently manage varied work volumes with conflicting priorities and meet deadlines.
Ability to maintain and respect confidentiality with experience of dealing with business-critical issues.
Experience in creating compelling business presentations.
Sense of urgency and ability to make good decisions under pressure.
Resilient with experience of dealing with challenging and senior stakeholders.
Collaborative team player with a positive attitude.
Flexible and able to adapt to change.
Problem solver with good judgment.
Execution focused with a strong focus on getting the job done.
Appropriate approval to work in Australia.
Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing employment.

Skills

Strategic project management
Stakeholder management
Team leadership
Communication skills
Organizational skills
Client service
Attention to detail
Time management
Confidentiality
Presentation creation
Decision making
Resilience
Collaboration
Adaptability
Problem solving
Judgment
Execution focus
Business development support
Data analysis
RFP management

Location

Australia

Work Type

Hybrid

Experience Level

7+ years

About the Company

Oliver Wyman is a Marsh (NYSE: MRSH) business, bringing deep industry insight, bold innovation, and a collaborative approach to help organizations navigate transformative moments.
As a business of Marsh, they work alongside experts in risk, reinsurance and capital, people and investments, and management consulting.
Together with Marsh Risk, Guy Carpenter, and Mercer, they help organizations build resilience and competitive advantages.
Marsh has annual revenue over $24 billion and more than 90,000 colleagues in 130 countries.
Marsh helps build the confidence to thrive through the power of perspective.
Marsh is committed to creating a diverse, inclusive and flexible work environment.
Marsh aims to attract and retain the best people and embrace diversity.
Marsh has annual revenue of over $27 billion and more than 95,000 colleagues.

Equal Opportunity

Marsh is committed to creating a diverse, inclusive and flexible work environment.
We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.