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About the Role
As a Senior HR Business Partner, you will collaborate with leaders to foster a high-performing, engaged, and inclusive workplace. This hands-on role is ideal for individuals with financial services experience, supporting Sales, Customer, and Credit teams. You will offer practical HR guidance, implement People & Culture initiatives, and align with business objectives in a dynamic, tech-focused setting.
Responsibilities
- Partner with leaders at all levels as their primary People & Culture contact for Sales, Customer, and Credit teams.
- Provide commercially sound advice on a wide range of people matters, including daily employee queries and complex issues.
- Coach managers on performance, engagement, and leadership within client-facing and credit functions.
- Advise on organizational design, role clarity, and workforce planning to support business growth.
- Support the development of high-performing teams and ensure a positive employee experience.
- Lead and contribute to change initiatives, such as restructures and system rollouts.
- Ensure consistent application of policies and procedures, adhering to financial services regulatory and compliance requirements.
- Partner with leaders on HR risk management and complex people matters.
- Identify and recommend improvements to people processes and operational efficiency.
- Contribute to broader People & Culture initiatives and projects across the organization.
Requirements
- 7+ years of generalist HR or People & Culture experience, preferably in financial services.
- Current knowledge of modern HR practices within a regulated environment.
- Ability to confidently guide leaders at all levels, including senior executives, through change and complex people issues.
- Capacity to manage competing stakeholder demands across multiple functions effectively.
- Clear communication and coaching skills with the ability to influence and advise diverse business functions.
- Strong problem-solving and decision-making capabilities.
- Tertiary qualification in HR, Business, or a related field is preferred.
Skills
- HR Business Partnering
- Financial Services HR
- Performance Management
- Employee Engagement
- Organizational Design
- Workforce Planning
- Change Management
- HR Risk Management
- Process Improvement
- Stakeholder Management
- Communication
- Coaching
- Problem-Solving
- Decision-Making
Location
- North Sydney
Work Type
- Hybrid
- Flexible working environment
Experience Level
- Senior
Education Level
- Tertiary qualification in HR, Business, or a related field (preferred)
Benefits
- Collaborative teams with a flat structure
- Involvement in product, technology roadmap, and business strategy sharing every 100 days
- Flexible working environment
- Industry-leading 26 weeks paid parental leave
- Purpose-built office spaces designed for collaboration, brainstorming, socializing, and focused work
- Range of benefits supporting physical, psychological, and financial wellbeing
- Day off on your birthday
- Excellent end-of-trip facilities
About the Company
- Shift comprises business specialists focused on helping Australian SMEs manage cashflow, streamline trade terms, and select appropriate financial products.
- The company believes Australian businesses are vital to the economy and communities, emphasizing business expertise, relationship focus, and market-leading technology.
- Shift has addressed credit and payment challenges for over 30,000 businesses, providing more than $6 billion in aggregate funding.
- The company fosters a collaborative culture and unique product innovation, enabling career growth in a supportive setting.
- Shift employs a diverse team of over 300 individuals dedicated to improving outcomes for Australian businesses.