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About the Role

As the Operations Planner, you will work closely with the General Manager Strategy & Operations and Head of Operations to coordinate workload planning across our distributed network. You will bring structure to multiple initiatives happening across the business, ensuring activities are clearly documented, actions are followed up and teams have visibility of what is coming and when. This is not a workforce planning or rostering role. We are looking for someone with strong project planning, coordination and tracking skills who enjoys bringing people and activities together to get things done.

Responsibilities

Run workload planning meetings and ensure activities impacting clinics individually, by cluster or nationally are clearly documented.
Plan and document initiatives being rolled out across the clinic network.
Develop and maintain clear end-to-end plans, including activities, timelines, owners and effort required to deliver initiatives successfully.
Track progress across multiple initiatives and proactively identify risks, dependencies and potential blockers.
Capture learnings from initiative rollouts and use these to improve the experience for clinics in future.
Support the ongoing operations communications cadence, including weekly BDM communications and monthly BDM meetings.
Support Operations Working Group leads to document outcomes, actions, owners and next steps.
Maintain action registers and follow up with action owners to ensure actions are progressing.
Work collaboratively with stakeholders to keep initiatives moving and escalate blockers to Working Group leads where required.
Provide visibility of progress, outstanding actions and key priorities across working groups.
Build strong working relationships across Operations, Category Heads, BDMs, Finance, Marketing, Procurement, Education and IT.
Coordinate information across multiple teams to ensure operational initiatives are aligned and progressing.
Help create clarity and structure across competing priorities and initiatives.
Contribute to a collaborative and solutions-focused approach to operational delivery.
Work in accordance with MediAesthetics’ values, policies, standards and Code of Conduct.
Ensure activities are undertaken in line with relevant legislative and regulatory requirements.
Maintain a high level of professionalism, integrity and accountability when working with company information, assets and stakeholders.

Requirements

Previous experience in workload planning, project planning or project coordination, ideally from planning through to execution.
Strong experience maintaining action registers, tracking deliverables and following up action owners.
Excellent organisational and time management skills, with the ability to manage multiple initiatives and competing priorities.
Strong Excel skills and confidence working with trackers, data and planning tools.
Strong written and verbal communication skills, with the ability to work effectively with a broad range of stakeholders.
A proactive, self-starting approach and the ability to get up to speed quickly without needing significant direction.
Strong attention to detail and the ability to create clarity and structure in a fast-paced environment.
The ability to build strong relationships and confidently follow up with stakeholders to keep work moving.

Skills

Workload planning
Project planning
Project coordination
Action registers
Tracking deliverables
Follow up
Organisational skills
Time management
Excel
Trackers
Data
Planning tools
Written communication
Verbal communication
Stakeholder management
Attention to detail
Relationship building
Communications
PowerPoint
Presentation content creation

Location

Sydney
Adelaide

Work Type

6-month fixed-term contract
Possibility of extension

Experience Level

Previous experience in workload planning, project planning or project coordination
Previous experience in communications would be highly regarded
Strong PowerPoint and presentation content creation skills would be advantageous

About the Company

At MediAesthetics, our people are at the heart of delivering exceptional experiences for our customers.
This is an opportunity to join a growing organisation at an exciting stage of transformation and play a key role in helping our national clinic network plan and execute operational initiatives effectively.
You will work closely with senior Operations leaders and a broad range of teams across the business, gaining exposure to a wide range of strategic and operational initiatives.
If you enjoy bringing structure to complexity, keeping people accountable and helping turn plans into action, we would love to hear from you.