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About the Role

As a member of the Education Services Team, you will design, develop, and deliver internal learning programs to build employee capability and support organizational performance. This role is key in developing and delivering role-specific training programs for MRI products.

Responsibilities

• Conduct training needs analyses to determine appropriate learning solutions.
• Design, develop, coordinate, and deliver engaging learning programs using various modalities.
• Develop and facilitate internal training programs focused on employee capability, professional skills, leadership development, and organizational effectiveness.
• Support the design, implementation, and delivery of leadership development programs.
• Work with stakeholders and subject matter experts to identify product knowledge and capability requirements.
• Design, develop, and maintain role-specific learning pathways for MRI products, systems, and processes.
• Ensure product and systems training content remains current with product enhancements and business changes.
• Create engaging learning materials and resources to support knowledge transfer and skill development.
• Evaluate the effectiveness of learning initiatives and improve programs based on insights.
• Manage learning projects from analysis and design through implementation and evaluation.
• Maintain learning records and resources within the Learning Management System (LMS).
• Coach and support subject matter experts, facilitators, and business leaders in training practices.
• Stay current with adult learning principles, instructional design methodologies, and industry best practices.

Requirements

• 3-5 years' experience in learning and development, training delivery, instructional design, and program development within a corporate environment.
• Demonstrated experience designing and delivering both behavioral and technical learning programs.
• Experience developing training content for systems, products, software applications, or business processes.
• Strong facilitation skills with the ability to engage diverse audiences.
• Experience partnering with subject matter experts to translate technical concepts into effective learning solutions.
• Qualifications or certifications in Learning & Development, Instructional Design, Facilitation, Coaching, or Organizational Development.
• Experience delivering leadership development programs or leadership capability initiatives.
• Experience within a technology, SaaS, software, or professional services environment.

Skills

• Instructional Design
• Facilitation
• Program Management
• Leadership Development
• Adult Learning Principles
• Learning Management System (LMS)

Experience Level

• 3-5 years

Education Level

• Qualifications or certifications in Learning & Development, Instructional Design, Facilitation, Coaching, or Organizational Development

Benefits

• Flexible working arrangements
• Annual performance-related bonus
• 6x Flexi Fridays: knock 2.5 hours off your day on a Friday
• Me Days: an additional 3 days of leave each year
• Engaging, fun & inclusive culture

About the Company

• MRI Software builds flexible, game-changing real estate software that powers thriving communities.
• Our people-first approach to PropTech defines a new industry standard for client experiences.
• We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong.
• We are passionate about creating a work environment that makes you excited to show up every single day.
• One of our core values is to strive to amaze.
• Amazing growth requires amazing employees.

Equal Opportunity

• MRI is proud to be an inclusive employer.
• We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.
• We believe that Belonging is a direct result of Diversity, Equity, and Inclusion.
• Those values are woven into the fabric of who we are and are foundational to our continued success.