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About the Role

The Human Resources Coordinator performs a variety of administrative and clerical tasks to support the Human Resources Department's operations, including pre-employment, onboarding, training, benefits administration, and claims intake. This role requires independent research, strong problem-solving skills, and intermediate knowledge of HR policies, procedures, and employment laws. The position involves handling sensitive information and interacting with various internal and external stakeholders to maintain a compliant and welcoming workplace.

Responsibilities

Serve as the primary customer service point of contact for employee inquiries and requests.
Coordinate pre-employment background checks, fingerprint appointments, and PPD scheduling.
Assist with the explanation and coordination of employee benefits for new hires and all employees.
Perform setup, data entry, and updates in HRIS, benefits, and training portals.
Maintain and update employee information in HRIS, training database, and other systems.
Respond to HRIS questions from employees and internal teams, resolving access and password issues.
Prepare and maintain employee files, including filing, scanning, and archiving records.
Manage the E-Verify I-9 process and maintain I-9 files.
Manage the HR Mailbox by responding to inquiries and filtering them to the appropriate HR contact.
Handle leave of absence and workers’ compensation intake processes.
Prepare and process employment verification requests and unemployment claims.
Generate reports, review data outputs, and identify discrepancies.
Manage departmental supply requisitions and inventory, and process expense reimbursements.
Serve as a point of contact for internal departmental compliance audits, and for Finance, Payroll, and other HR-related audits.
Participate in audit support, system testing, and troubleshooting efforts related to HR processes and data quality.
Cooperate with HR team members on departmental compliance audits, special projects, and initiatives.
Collaborate with the HR team, providing administrative assistance for onboarding, LOA administration, and workers’ compensation.
Serve as backup support in Human Resources and Recruitment as needed.
Contribute to projects and initiatives to improve departmental efficiency.
Maintain an environment of positive employee relations by upholding confidentiality, trust, approachability, and fairness.
Perform other duties and responsibilities as assigned by supervisor or designee.
Pivot with ever-changing priorities and newly added job-related responsibilities based on business changes, needs, and demands.

Requirements

Decisions making is related to job-specific tasks with oversight from HR management.
Must be able to identify and anticipate issues through research and propose resolutions.
Should possess a thorough understanding of industry requirements and transactions.
Creativity and an out-of-the-box approach are required to improve all areas of responsibility.
Exceptional analytical skills with the ability to probe and actively listen to gain understanding.
Strong ability to build trust and alignment across all organizational levels.
Interact with other departments or divisions to ensure cooperation and service delivery.
Strong interpersonal skills are necessary to work with departmental teams.
A friendly, engaging, and service-oriented personality is a plus for working with external departments.
Must be able to present and explain documentation to Human Resources management and colleagues.
Demonstrated critical ability to maintain accurate Human Resources records, factoring in regulatory guidelines to prevent risk.
Unquestionable personal integrity, fairness, and credibility.
Must demonstrate an unwavering commitment to professional ethics, discretion, and confidentiality.
Acts as a key representative of the organization, exhibiting a polished demeanor, exceptional judgment, and a proactive, solution-oriented approach.
Demonstrated ability to understand and work with analytical tools, reports, and technology.
Must be highly detail-oriented with excellent evaluative and mathematical skills.
High level of experience and comfort working within, or the absence of, a structured policy and procedure, showing initiative to implement standards.
High level of computer proficiency in MS Office (Outlook, Word, Excel, PowerPoint), Adobe, and internet navigation.
Ability to learn new technologies and databases.
Communicate effectively and establish trustworthiness throughout the organization.
Ability to act as a liaison among Human Resources leadership and internal/external customers.
Manage with influence by demonstrating strong communication, relationship management, organizational, and analytical skills.
Equal ability to work independently or as part of a multi-functional team.
Highly ethically motivated and results-oriented, proven creative problem solver.
Strong interpersonal skills with excellent adaptability to organizational change management.
Excellent time and project management with strong follow-up skills.
Ability to prioritize and manage multiple tasks efficiently.
Superior written and oral communication, organizational, and presentation skills.
Ability to work in a dynamic, rapidly changing environment, adapting to multiple and shifting priorities.
Collaborate with a wide range of colleagues to deliver expected results.
Must have incredible initiative, the ability to work well under pressure, and the ability to be flexible.
Demonstrated ability to exercise critical thinking, analytical, and problem-solving skills, as well as resourcefulness.
May be required to work long hours and a varied schedule.
Flexibility with availability after hours for urgent calls due to the organization being a 24/7 operation.
Travelling throughout various locations in the New York City area.
Lifting and moving objects weighing up to 30 pounds several times a week.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Skills

Human Resources policies and procedures
Federal, state, and local laws regarding employment practices
Documentation in the HR arena
Exceptional judgment
Confidentiality
Independent operation in complex and sensitive situations
HRIS data entry integrity
Benefits administration
Payroll assistance
Departmental activities coordination
Pre-employment processes
Onboarding processes
Training coordination
Benefits enrollment and deactivation
Leave of absence intake
Workers’ compensation claim intake
E-Verify I-9 process
Employment verification requests
Unemployment claims processing
Compliance audits
System testing
Troubleshooting HR processes
Data quality management
Administrative assistance
Employee relations
MS Office Suite (Outlook, Word, Excel, PowerPoint)
Adobe
Internet navigation
Analytical tools
Reports analysis
Technology utilization
Evaluative skills
Mathematical skills
Computer proficiency
Communication
Relationship management
Organizational skills
Presentation skills
Adaptability to organizational change management
Time management
Project management
Follow-up skills
Prioritization
Critical thinking
Resourcefulness

Location

New York City area

Work Type

In-person
Full-time

Experience Level

At least three (3) years of direct human resources clerical experience
At least two (2) years of direct administrative experience
Management of preemployment, onboarding, and audits

Education Level

Bachelor’s degree in human resources management, business management, or related field required
Master’s degree strongly preferred
Professional certification (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR) is a plus

Benefits

Insurance
Other fringe benefits

About the Company

Children’s Rescue Fund is an Equal Opportunity Employer.

Equal Opportunity

We celebrate diversity and are committed to creating an inclusive environment for all employees.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.