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About the Role

This position is responsible for interacting with customers and team members, supporting selling initiatives, and performing assigned tasks while providing legendary customer service.

Responsibilities

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
• Thank the Customer
• Engage with the customer and/or pet
• Advise products or services
• Make it Memorable
• Operate cash register/computer following cash handling procedures.
• Recovery of merchandise
• Participate in freight process
• Execute to completion Plan-o-gram procedures (merchandising, sets, and resets)
• Assemble merchandise
• Perform janitorial duties
• Execute price changes/markdowns
• Assist customers with loading purchases
• Ensure the safety and well-being of live animals.
• Sanitize and maintain holding tanks and care for live animals as required
• Handle and care for all live animals including their food, bedding and habitat
• Complete all documentation associated with job duties
• Perform other duties as assigned.

Requirements

• No experience required.
• Team Members must be able to read, write and count accurately.

Skills

• Retail experience is strongly preferred.
• Pet/live animal knowledge is strongly preferred.
• Pet/Live Animal, pet food, pet product knowledge is strongly preferred.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
• Ability to occasionally lift or reach merchandise overhead.
• Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
• Ability to move throughout the store for an entire shift.
• Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.
• Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
• Ability to read, write, and count accurately to complete all documentation.
• Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
• Ability to process information / merchandise through the point-of-sale system.
• Ability to successfully complete all required training and certification.
• Lifting 50+ pounds
• Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store.
• Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack, dolly or U-boat).

Work Type

• Full-time
• Part-time

Experience Level

• No experience required

Education Level

• High school diploma or equivalent is preferred, but not required.

Benefits

• Company-paid life and disability insurance
• Paid parental leave
• Tuition reimbursement
• Family planning resources such as adoption and surrogacy assistance

About the Company

• At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package.
• We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
• Our benefits extend beyond medical, dental, and vision coverage.