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About the Role
This senior opportunity within the MMB Global Benefits Management team will shape and grow a developing team supporting multinational clients across Asia and Pacific. You will lead complex client relationships, provide strategic guidance on employee health and benefits, and contribute to client service, team development, and business growth. The role suits an individual with strong judgment, the ability to influence senior stakeholders, and a commercial, solutions-focused approach.
Responsibilities
- Lead a portfolio of multinational clients as the primary client relationship contact.
- Provide strategic advice on employee health and benefits, global benefits program design, global benefits financing advice (on pooling / captives), and client service issues.
- Manage senior stakeholder relationships, client escalations, and delivery across internal and external teams.
- Review renewal documents, claims trends, and market information to support informed client decisions.
- Contribute to business expansion activity, client onboarding, and the development of account strategies.
- Shape team ways of working, mentor junior colleagues, and support continuous improvement.
- Enhance the ability to sell additional health and wellbeing projects by understanding the health market.
- Work autonomously and flexibly within a geographically diverse team across multiple time zones.
- Support the commercial team's pursuit of new clients.
Requirements
- Advanced industry experience.
- Proven experience managing complex client relationships and senior stakeholder expectations.
- Demonstrable ability to support new and expanded growth targets.
- Experience supporting business development and client growth activity.
- Well-developed project management, organizational, and prioritization skills.
- Strong self-starter, fast learner, quality conscious, committed to deadlines.
- Demonstrated analytical capability with confidence using MS Word, PowerPoint, and Excel.
- Relevant tertiary degree.
- Appropriate approval to work in Australia.
- Successful applicants will be required to complete a criminal & bankruptcy check prior to commencement of employment.
Skills
- AI literacy
- Broking (health/life/disability insurances)
- Multinational insurance program management
- Rewards & benefits consulting experience
- Regional or global client environments across borders
- Deep understanding of people risks, rewards & benefits consulting, benefits technology or healthcare
- ANZIIF Tier 1 compliance
Location
- Sydney
- Melbourne
Work Type
- Hybrid working arrangements
- Full-time
Experience Level
- Senior
Education Level
- Relevant tertiary degree
Benefits
- Professional development opportunities
- Interesting work
- Supportive leaders
- Vibrant and inclusive culture
- Range of career opportunities
- Benefits and rewards to enhance well-being
About the Company
- Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries.
- With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective.
- Marsh is committed to creating a diverse, inclusive and flexible work environment.
- Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office.
- All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week.
- Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
Equal Opportunity
- Marsh is committed to creating a diverse, inclusive and flexible work environment.
- We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.