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About the Role

Lead onshore consulting and delivery teams within the banking/fintech domain, focusing on digital lending. Oversee delivery across multiple strategic client accounts, working on credit risk strategy, fraud, collections, and model development. Shape AI-led solutions for client problems, own senior client relationships, and drive high-quality project delivery.

Responsibilities

Serve as the practice leader for multiple strategic fintech/digital lending accounts, owning end-to-end onshore delivery across credit risk, fraud, collections, and modeling workstreams.
Manage, mentor and develop a team of onshore consultants and managers deployed across client engagements, owning performance management, coaching, and career development.
Serve as the senior client contact for assigned accounts, engaging with C-level and senior executives; lead business reviews, manage escalations, and ensure high client satisfaction.
Drive projects end to end: scope, plan, staff, and oversee execution of analytical and strategic initiatives, ensuring quality and on-time delivery.
Own hiring and growth of the onshore team: define role requirements, recruit, interview, and onboard new consultants to support account expansion.
Lead AI solutioning for clients, translating lending business challenges into AI/ML and GenAI-enabled solutions, from problem framing through solution design and delivery.
Act as a credit risk subject matter expert, delivering SME presentations, industry perspectives, and best-practice recommendations to client leadership teams.
Collaborate with offshore teams and practice leadership to ensure seamless, integrated global delivery.
Establish delivery governance, best practices, and quality standards across accounts, and identify opportunities to grow and expand existing engagements.

Requirements

Strong business knowledge of consumer lending across the customer lifecycle, including acquisitions/underwriting, fraud, account management, and collections, as well as bureau data.
12+ years of experience in credit risk and analytics within banking, fintech, or financial services, including analytics consulting, solution design, and client management.
Proven experience leading onshore delivery teams and managing multiple client accounts simultaneously.
Strong track record of managing senior client relationships, including C-level executives, and growing engagements.
Experience across credit risk strategy, fraud, collections, and model development; experience with AI/ML and GenAI solutioning is a strong plus.
Demonstrable leadership ability, superior problem solving and people management skills, with experience hiring and building high-performing teams.
Master’s or similar in Economics, Statistics, Computer Science/Engineering, Operations Research, or a related quantitative field; candidates with BA/BS degrees in the same fields from top-tier academic institutions are also welcome to apply.

Skills

Strong understanding of credit risk strategy, fraud, collections, and model development across the lending lifecycle, including AI/ML applications in lending; ability to review and guide analytical work.
Working knowledge of SQL and Python is good to have.
Strong program and engagement management skills, including planning, staffing, delivery governance, and engagement financials.
Excellent communication, presentation and story building skills; ability to explain complex concepts to senior non-technical stakeholders.

Location

U.S.

Work Type

Onshore
Consulting
Delivery

Experience Level

12+ years of experience

Education Level

Master’s or similar in Economics, Statistics, Computer Science/Engineering, Operations Research, or a related quantitative field
BA/BS degrees in the same fields from top-tier academic institutions

Salary/Compensations

USD $202,000 - $280,000 per year

Benefits

EXL Analytics offers an exciting, fast paced and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions.
Opportunity to work closely with highly experienced, world class analytics consultants.
Learn effective teamwork and time-management skills.
Investment in training in all aspects of analytics as well as in leading analytical tools and techniques.
Guidance/ coaching through a mentoring program wherein every junior level employee is assigned a senior level professional as advisors.
Opportunities for further growth and development in our company and beyond.

About the Company

EXL Analytics offers an exciting, fast paced and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions.
From your very first day, you get an opportunity to work closely with highly experienced, world class analytics consultants.
You will learn effective teamwork and time-management skills - key aspects for personal and professional growth.
Analytics requires different skill sets at different levels within the organization. At EXL Analytics, we invest heavily in training you in all aspects of analytics as well as in leading analytical tools and techniques.
We provide guidance/ coaching to every employee through our mentoring program wherein every junior level employee is assigned a senior level professional as advisors.
Sky is the limit for our team members. The unique experiences gathered at EXL Analytics sets the stage for further growth and development in our company and beyond.