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About the Role

The Floater will provide coverage and assistance to operations in the San Francisco and Oakland market, supporting shipping & receiving, front desk, light facilities, and office services.

Responsibilities

• Cover positions in the mailroom, lobby, or with the facilities team as needed.
• Act as the first point of contact for clients and guests, greeting them with professionalism and courtesy.
• Maintain a safe and neat appearance of the office reception area.
• Take and relay messages, and provide information and customer service to callers and guests.
• Coordinate video conferences, reserve visitor offices, and oversee communal office meeting spaces.
• Submit facility requests for repairs.
• Receive, count, and process all incoming items, letters, and packages.
• Deliver packages to departments and cubicles using a PDA system for scanning and signature.
• Prepare and package outgoing materials to prevent in-transit damage.
• Prepare all appropriate shipping documentation.
• Utilize a postage machine to properly meter outbound mail.
• Assist in maintaining office supplies inventory.
• Deliver office supplies and copy paper, and stock conference rooms and print copy stations.
• Communicate to locations located in downtown San Francisco and Oakland.
• Provide support to all assigned work locations.

Requirements

• High School diploma or GED equivalent required.
• 1 to 2 years' experience in a corporate front desk or reception environment.
• 1 to 2 years' experience in shipping & receiving or mailroom.
• Valid driver's license with a clean driving record and/or must have reliable transportation.
• Ability to appropriately handle confidential and highly sensitive material.

Skills

• Great customer service skills
• Reliable
• Self-motivated
• Superior verbal communication skills
• Professional demeanor, appearance, and attitude
• Proficiency in MS-Office: Word, Excel, Outlook, and Power Point

Location

• San Francisco
• Oakland

Work Type

• Full-time

Experience Level

• 1-2 years

Education Level

• High School Diploma or GED

About the Company

• The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education.
• TMG has a team of over 1,500 nationwide associates and over 30 years of success in the industry.