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About the Role
Edenred is expanding its business by increasing the number of "Ticket Restaurant®" merchants. We are seeking a Merchant Sales Representative to acquire new merchants and enhance relationships with existing ones, contributing to the growth of "Ticket Restaurant®" users and transaction volume.
Responsibilities
- Acquire new merchants by communicating with target clients of various business sizes, from large corporations like major restaurant chains and supermarket groups to small and medium-sized independent restaurants, to gain understanding and interest in "Ticket Restaurant®".
- Promote sales consignment through agencies and manage/support the sales activities of consignment partners.
- Improve relationships with contracted merchants through communication to ensure deeper understanding of "Ticket Restaurant®" among their employees.
- Analyze "Ticket Restaurant®" usage data and trends from the merchant's perspective, share the situation with merchants, and discuss next actions.
- Coordinate with team members to improve the number of "Ticket Restaurant®" users and transaction volume by arranging "Ticket Restaurant®" logo display environments and planning/proposing/executing promotional measures using the Edenred app.
- Contribute to increasing the number of "Ticket Restaurant®" merchants and transaction volume by acquiring new merchants and strengthening relationships with contracted merchants.
- Expand networks with partner companies and financial institutions to introduce food service industry-related companies suitable for "Ticket Restaurant®" and acquire them in cooperation with Edenred and partner companies.
- Create a store environment where "Ticket Restaurant®" is more easily used by analyzing data and reporting to merchants.
- Input all activities into CRM (Salesforce).
- Track progress in a timely manner based on KPIs (number of merchants acquired, transaction volume, etc.) set internally, together with the Head of Merchant Sales.
- Report action plans for budget achievement in review meetings held multiple times a week.
Requirements
- Ability to identify issues and areas for improvement in client companies through hearing and questioning skills.
- Ability to drive customers to take action within their organizations.
- Ability to maintain a high level of activity (communication via phone, email, etc.) continuously.
- Commitment to work.
- Proactive and self-driven attitude.
- Willingness to actively try new measures without fear of failure and pursue further results and insights, rather than simply replicating conventional sales methods.
Skills
- Hearing
- Questioning
- Driving
- Execution
- Communication
- Data Analysis
- Salesforce CRM
- KPI Tracking
- Action Planning
Location
- Japan
Work Type
- Full-time
Experience Level
- Not specified
Education Level
- Not specified
About the Company
- Edenred delivers innovative solutions to improve the lives of millions of people by connecting employees, companies, and merchants worldwide.
- Edenred offers opportunities for growth in a multicultural, challenging, and dynamic environment.
- Edenred is a global company with endless opportunities.
- Edenred values meritocracy and recognizes, recruits, and develops all talents and singularities.
- The Merchant Sales Department was established in 2026 as a dedicated department for "Ticket Restaurant®" merchants.
- The department is currently in a phase of building and expanding its organization.
- The Merchant Sales Department currently consists of the Head of Department and one Merchant Sales Representative (total of 2 people).
- The department is actively strengthening recruitment to increase members and solidify the organization.
- The Head of Merchant Sales reports directly to the CEO of the Japan office.
- There is active communication with other departments, creating a very flat and open organizational structure.
Equal Opportunity
- Committed to preventing all forms of discrimination.
- Provides all candidates with equal opportunities regardless of gender and gender expression, disability, origin, religious belief, sexual orientation, or any other criteria.