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About the Role

Join the Crown Solicitor’s Office and play an important role in the effective administration of legal matters, compliance reporting and panel management. This role supports the efficient administration of legal matters and ensures the accuracy and integrity of panel reporting data. Responsibilities include preparing and distributing reports, monitoring compliance, and coordinating workflows. The role requires liaison with internal and external stakeholders to obtain, verify, and update information, providing guidance to maintain consistency and quality service delivery.

Responsibilities

Support the efficient administration of legal matters.
Ensure accuracy and integrity of panel reporting data.
Prepare and distribute reports.
Monitor compliance with service level agreements and panel requirements.
Coordinate workflows to support day-to-day operations.
Liaise with internal stakeholders and external panel contacts.
Obtain, verify, and update information.
Provide guidance and practical support.
Contribute to continuous improvement and stronger working relationships.

Requirements

Strong written and verbal communication skills.
Ability to liaise effectively with internal and external stakeholders.
Experience using reporting systems, databases, or workflow tools to manage records, generate reports, and track progress against deadlines.
Strong attention to detail.
Ability to maintain accurate data, records, and reporting outputs.
Confidence liaising with internal and external stakeholders.
Strong understanding of compliance requirements, audit processes, and quality assurance practices.
Proactive, organised, and customer-focused approach.
Commitment to continuous improvement.
Ability to build effective working relationships.
Ability to provide guidance or support to colleagues.

Skills

Written communication
Verbal communication
Stakeholder liaison
Reporting systems
Databases
Workflow tools
Data management
Report generation
Progress tracking
Compliance monitoring
Panel management
Customer service
Continuous improvement

Location

Sydney CBD

Work Type

Full-Time
Ongoing

Experience Level

Clerk Grade 5/6

Salary/Compensations

$102,936 - $113,579 p.a.

Benefits

Flexible start & finish working hours
Annual leave 20 days
Additional flex leave (up to 18 days per year)
Generous leave provisions
Up to 20 days recreation leave
Up to 18 days flex leave per annum
20 days purchased leave annually
Inclusive paid parental leave provisions of up to 16 weeks
Study time up to 4 hours per week
Extended Leave of up to 44 days after 10 years or up to 30.8 days after 7 years of service
Employee assistance program
Coaching services for people leaders and executives
Annual Flu Vaccination program
Access to the Fitness Passport program

About the Company

The NSW Crown Solicitors Office (CSO) provides high-quality and cost-effective legal services to the NSW Government and its agencies.
As a trusted legal advisor to the NSW Government, our principal role is to advise and represent agencies so that they can deliver policies, programs and projects in a lawful, effective and efficient manner.
We act with integrity and professional independence, guided by the government sector's core values.
We are focussed on providing excellent client service and promoting a culture of continuous improvement.
We also provide our people with opportunities to learn, develop and adapt within an inclusive and supportive environment.
The CSO has adopted a teams-based approach to flexible working.
We recognise that everyone has different needs and preferences, and our flexible work culture allows you to adapt your work routine to suit you.
We’re all about flexibility, productivity and driving good client outcomes.

Equal Opportunity

At CSO, we believe a diverse and inclusive workforce contributes to the success of our organisation and we are committed to ensuring that our workforce reflects our diverse community.
We welcome and encourage applicants from diverse backgrounds, including people with disability, Aboriginal and Torres Strait Islander people, the LGBTQIA+ community, culturally and linguistically diverse people, veterans and other diverse communities.