Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

As a GSOC Operator, you will maintain a "Dynamic Posture", integrating technical intelligence with proactive physical security. You will synthesize real-time VMS/ACS data to mitigate rising threats, serving as the essential link between global situational awareness and tactical ground execution.

Responsibilities

• Utilize specialized intelligence platforms and Open Source Intelligence (OSINT) to monitor geopolitical events, social unrest, and environmental hazards that may impact global assets or personnel.
• Manage and monitor enterprise-level Video Management Systems (VMS), Physical Access Control Systems (PACS), and global alarm monitoring software to ensure real-time situational awareness.
• Serve as the central communication hub during critical incidents, coordinating the response between local security teams, executive protection details, and emergency services using Incident Command System (ICS) protocols.
• Execute emergency mass notification procedures to provide timely, accurate safety alerts and instructions to employees and stakeholders during crisis events.
• Conduct real-time tracking of high-value assets and executive travelers, providing pre-trip briefings and active monitoring in high-risk environments.
• Analyze complex data streams to produce actionable intelligence reports, daily shift logs, and executive-level briefings on the current global threat landscape.
• Perform regular audits of security technology integrators and remote hardware to identify vulnerabilities or technical failures, ensuring 100% operational uptime.
• Provide remote support and verbal de-escalation guidance to field personnel during high-pressure interactions or security breaches.
• Act as a liaison between Surefox and its clients while providing emergency response.
• Perform all duties in accordance with client policies and procedures, and all state & federal regulations.
• Respond to emergency events, medical & non-medical issues, staffing deficiencies, and handle client requests in a timely manner.
• Initiate preliminary investigations by writing incident reports on all internal client and company issues.
• Maintain a "Dynamic Posture", integrating technical intelligence with proactive physical security.
• Synthesize real-time VMS/ACS data to mitigate rising threats.
• Serve as the essential link between global situational awareness and tactical ground execution.

Requirements

• Must be eligible for employment within the United States
• Must be a minimum of 18 years old per state licensing guidelines
• Must be able to pass an extensive background check and drug screening
• Must live within driving distance
• Must have at least 5+ years of physical security experience
• Must have a current BSIS guard card or eligible to qualify for guard card
• Must have a high school degree or equivalent
• Demonstrated competence in reacting to and handling emergencies
• Ability to effectively communicate with people at all levels and from various backgrounds
• Good judgment with the ability to make timely and sound decisions
• Ability to understand and follow written and verbal instructions
• Ability to work independently and as a team member
• All applicants must be able to pass the Surefox Physical Agility Test (SPAT), with or without reasonable accommodation, prior to the scheduled start date.
• Passing the physical agility test is a requirement for this position.
• CPR/First Aid/AED for all ages is required
• Ability to work nights, weekends, and holidays as required
• Demonstrate an operational understanding of today’s technology across all platforms
• Strong writing and interpersonal skills

Skills

• Intelligence platforms
• Open Source Intelligence (OSINT)
• Video Management Systems (VMS)
• Physical Access Control Systems (PACS)
• Incident Command System (ICS) protocols
• Emergency mass notification
• Real-time tracking
• Data analysis
• Security technology audits
• Remote support
• Verbal de-escalation
• Exceptional observational skills
• Attention to detail
• CPR/First Aid/AED for all ages
• Operational understanding of technology across all platforms
• Strong writing skills
• Interpersonal skills

Location

• San Francisco, CA

Work Type

• Onsite
• Part-Time
• On-Call

Experience Level

• 5+ years of physical security experience

Education Level

• High school degree or equivalent
• Bachelor’s Degree in Criminal Justice, Intelligence Studies, or a related field (Desired/Optional)

Salary/Compensations

• $37.50/hour

Benefits

• 401(k) plan with competitive employer match
• Eligible for holiday bonus pay if covered shifts are scheduled and actually worked on Surefox recognized holidays
• Holiday pay offered for qualifying covered shifts

About the Company

• Surefox North America Inc is a veteran owned company that pride ourselves on creating a diverse and unique culture of trained and talented individuals.
• We are seeking experienced individuals with high integrity and professionalism.
• We encourage veterans and candidates that are currently in the military reserve to apply.
• We welcome all who share the same passions for protection as we do.
• We are not offering visa sponsorship for this position at this time.