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About the Role

The On-Call Security Guard works with the general public, medical personnel, patients, employees, and others regarding security regulations; maintains order, enforces ordinances, rules, and regulations, and protects life and property to ensure a safe and secure environment for patients, employees, and visitors.

Responsibilities

• Patrol and check security of building and grounds; handle or report hazardous conditions, unusual circumstances, and malfunctions of the physical facility.
• Monitor the exterior of the facility and grounds for encampments or unauthorized occupancy; request that individuals relocate from Center property and report the situation to San Francisco 311 or the SFPD non-emergency line as appropriate.
• Direct traffic, enforce parking regulations, and issue Center parking citations as necessary.
• Monitor and authorize entrance and departure of employees, patients, and visitors to guard against theft and maintain security of the premises.
• Contact police or fire departments in cases of emergency, such as fire or presence of unauthorized or volatile persons.
• Circulate among visitors, patients, and employees to preserve order and protect property.
• Provide information and directions to Center personnel and the general public; assist in locating persons or property.
• Ensure maximum safety levels, including clear, non-hazardous walkways and passages throughout the interior and exterior of the facility.
• Take charge at the scene of Center emergencies; control crowds or assemblies within the confines of the Center; investigate and prepare written reports of accidents, property damage, fires, law violations, disturbances, and other incidents; gather evidence and appear in court as a witness if required.
• Safely transport sensitive or confidential documents as required.
• Manage the sending and tracking of certified mail, including sensitive or confidential documents.
• Operate company vehicle or cart (if applicable) in compliance with safety regulations.
• Assist with loading and unloading duties as needed.

Requirements

• High school diploma or GED.
• Bilingual in English and Spanish.
• Valid Guard Card from the Bureau of Security and Investigative Services (BSIS).
• Two years of experience in security or a related field.
• One year of experience in a customer service role.
• Valid California Driver's License with good driving record.
• Completion of 8 hours of annual training on security-related topics.
• Provide documentation of current immunizations, including COVID-19 and TB test results valid within the last two (2) years must be submitted before the start date, as well as MMR immunization.

Skills

• Attention to Detail
• Customer Service
• Safety
• Teamwork
• Basic computer skills

Location

• San Francisco

Work Type

• On-Call
• As-Needed
• Non-Exempt

Experience Level

• Two years of experience in security or a related field
• One year of experience in a customer service role

Education Level

• High school diploma or GED

Salary/Compensations

• $22.83 - $24.53 per hour

About the Company

• The Mission Neighborhood Health Center (MNHC) is a non-profit, multi-site community health organization offering comprehensive health services in the Mission and Excelsior Districts of San Francisco.
• The center offers primary health care services, adult medicine, pediatrics, family planning, OB/GYN, HIV and homeless services.
• We advocate for health equity and deliver innovative, high-quality services responsive to the neighborhoods and diverse communities we serve.

Equal Opportunity

• Mission Neighborhood Health Center is an Equal Employment Opportunity employer committed to fostering an inclusive environment for our diverse workforce.
• We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics.
• Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records.