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About the Role

This role is accountable for the operational leadership and delivery of enterprise business systems, data, analytics, and reporting platforms. The focus is on execution excellence across ERP, data governance, reporting, and analytics, ensuring these systems are stable, scalable, and effectively support business processes and decision-making. The Director partners closely with the Director of Information Technology, driving delivery, resolving operational challenges, and contributing to overall IT effectiveness, including AI growth potential.

Responsibilities

Lead the operational delivery of enterprise application initiatives, including system administration, configuration, integration support, data migration execution, and user adoption activities across ERP, reporting, and planning platforms.
Support change management efforts to ensure successful adoption and effective use of enterprise applications.
Guide teams in the development and maintenance of Power BI dashboards and operational reports.
Ensure reporting solutions adhere to established data standards and visualization guidelines.
Support data accuracy and usability through coordination with data owners and analysts.
Establish and enforce data governance policies and standards within enterprise applications, reporting, and analytics platforms.
Ensure data quality, compliance, and reporting integrity through consistent execution, monitoring, and remediation.
Proactively identify data risks, gaps, or compliance concerns within the applications domain and escalate with recommended corrective actions.
Drive the implementation and operationalization of approved AI tools and platforms.
Provide guidance to teams on the practical use of AI solutions aligned with established corporate AI strategy and governance.
Monitor emerging technologies and share operational recommendations with senior leadership.
Manage and mentor IT staff, promoting accountability, collaboration, and continuous improvement.
Support talent development through coaching, training, and performance management.
Assist with workforce planning and skills development.
Establish and execute collaboratively defined IT strategy and initiatives into detailed operational plans, milestones, and deliverables within the enterprise applications domain.
Drive execution, monitor system performance, and identify improvement opportunities, providing clear operational insights and recommendations to senior leadership to inform prioritization and decision-making.
Support IT budget management for enterprise applications through cost tracking, operational forecasting, and optimization recommendations.
Assist with vendor management activities related to ERP, reporting, and analytics platforms, including contract administration, performance monitoring, and renewal preparation.
Provide operational input to vendor evaluations and negotiations.

Requirements

Bachelor's Degree required.
MBA preferred.
Minimum of 10 years directly leading IT teams & initiatives.
Experience in the alcohol beverage experience preferred.
Experience with VIP & Circana data is strongly desired.
Expert in Excel with regards to Data Management, Reporting, and Data Analysis.
Experience with relational databases is a plus.
Proven track record with ERP implementations (Microsoft Dynamics 365).
Deep knowledge of PowerBI development including DAX programming.
Strong background in data governance and compliance.
Hands-on experience with driving AI technologies towards automation and increased efficiency.
Demonstrated ability to build and develop high-performing teams.
Experience managing IT budgets and evaluating cost centers.
Skilled in contract negotiations and vendor management.
Excellent communication and leadership skills.
Superior organizational skills, detail oriented, must be able to manage multiple priorities and meet deadlines.
Demonstrates initiative, flexibility, teamwork, maturity under pressure, and anticipates and resolves problems.
Self-starter, passion to challenge the status quo, curiosity, desire, and ability to think beyond surface level, dive deeper into financials and strategic thinking.

Skills

Excel
Data Management
Reporting
Data Analysis
Relational databases
ERP implementations
Microsoft Dynamics 365
PowerBI development
DAX programming
Data governance
Compliance
AI technologies
Automation
Efficiency
Team building
Team development
IT budget management
Cost center evaluation
Contract negotiations
Vendor management
Communication
Leadership
Organizational skills
Detail oriented
Priority management
Deadline management
Initiative
Flexibility
Teamwork
Problem resolution
Strategic thinking

Location

Port Washington, NY

Work Type

Hybrid
4-day

Experience Level

Director

Education Level

Bachelor's Degree
MBA

Salary/Compensations

$170,000

Benefits

Medical
Dental
Vision
Life insurance
401(K)
Paid vacation
Personal time off
11 paid company holidays

About the Company

Palm Bay International is a dynamic family-owned company offering one of the nation’s most comprehensive portfolios of imported wines and spirits, with over 50 suppliers from around the globe.
The company has a remarkable network of long-term partnerships with wholesale companies in all 50 states, as well as the Caribbean, Mexico, and Central America.
Palm Bay's portfolio meets the needs of every level of the industry, from independent restaurants and retail stores, to chain accounts, supermarkets, hotels, airlines, cruise ships, duty-free accounts and U.S. military bases.
This impressive roster of brands, accounts, and relationships positions Palm Bay as a major source of fine wines and spirits and an industry leader in the U.S. marketplace.

Equal Opportunity

Palm Bay International is an equal opportunity employer.