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About the Role

Reporting to the Beekeeping Territory Lead, the Urban Beekeeper manages a selection of client accounts and their honeybee and/or other service projects. This is a 40-hour per week position.

Responsibilities

• Follow Alvéole standard operating procedures to ensure high quality service and client experience.
• Build relationships with businesses, schools and other organizations in person and online using Alvéole platforms.
• Manage client accounts, acting as their main point of contact including onboarding, communications, engagement and feedback.
• Manage client projects across all Alvéole services: honey beehives, hotels for bees and pollinator-friendly gardens.
• Tasks include installation, routine maintenance, data collection, pest / parasite control and facilitating educational workshops.
• Represent Alvéole and our mission to connect people in cities to nature by sharing your passion with clients, media and members of the public.
• Support management of facilities including yards for honey beehives, warehouse, workspace and vehicles.
• Coordinate logistics in conjunction with international team members including harvest, extraction, data collection and product fulfillment.
• Contribute to the development of city project sales including canvassing, site feasibility visits and asking current clients for referrals.
• Be aware of internal Sales strategies.
• Meet personal and professional goals and objectives set by the Beekeeping Team Manager and Lead Beekeeper.
• Communicate regularly with the Beekeeping Team Manager and Lead Beekeeper for planning, support and problem-solving.
• Handle miscellaneous duties, clerical tasks and responsibilities as defined by the Beekeeping Team Manager and Lead Beekeeper.
• Respect your city’s budget.
• Maintain multiple honey beehives at client sites and in yards on a “cycle” basis, carrying out a variety of tasks to support bee health throughout the beekeeping season.
• Adhere to best practices when carrying out a variety of tasks to support honey bee health throughout the beekeeping season including record-keeping.
• Contribute to the internal development of wild bee and urban greening expertise in your city.
• Drive regularly in your city including to client sites, yards, equipment and bee suppliers.
• Organize, clean and maintain equipment, supplies and storage space regularly.
• Attend regular internal training sessions to build skills and knowledge about bees, beekeeping and urban greening.

Requirements

• Interest in pollinators, beekeeping, urban greening and/or Environmental Social Governance.
• Valid driver’s license for over 3 years with a clean driving record.
• Comfortable driving in cities.
• Comfortable with the reality of beekeeping hazards (stings, heavy lifting, inclement weather, etc.).
• Ability to perform heavy lifting (up to 40 lbs).
• Comfortable working at heights (training is provided).
• Comfortable using online communications tools e.g. Gmail, Google Workspace, Slack.
• Comfortable with public speaking or presenting to a group.
• Willingness to work occasional early mornings and/or late evenings depending on season needs.
• Results-driven, goal-oriented and autonomous.
• Resourceful with a demonstrated ability to anticipate change and proactively adjust priorities and strategies accordingly.
• Excellent communication and interpersonal skills.
• “Start-up” mentality; willingness to get involved in all aspects of the business.
• Comfortable working alone as well as with a large team.
• Comfortable with remote working.

Skills

• Customer Relationship Management platform experience
• Customer service experience
• Beekeeping experience
• Digital tools proficiency

Location

• Toronto - On-site

Work Type

• Seasonal
• Full-time (40h/week)

Salary/Compensations

• 22.33$/hour

Benefits

• Eligible for Healthcare Benefits as of Day 1
• Monthly Telecom Stipend

About the Company

• Alvéole is on a mission to connect people with nature in cities, one building at a time.
• Certified B Corporation since 2018.
• Believes business can be a force for good.
• Partners with leading real estate companies to turn sustainability into an experience.
• Utilizes rooftop beehives and educational biodiversity programs.
• Helps clients meet environmental goals while engaging communities and strengthening brands.
• Work found in thousands of properties across North America and Europe.
• Driven by a belief that business and biodiversity can thrive together.

Equal Opportunity

• Alvéole is an equal-opportunity employer.
• Celebrates diversity and welcomes candidates of all backgrounds.
• Does not discriminate based on race, religion, color, ancestry, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, pregnancy, genetic information, marital status, or military service.
• Provides accommodation or adjustment at any stage of the recruitment process upon request.