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About the Role

As a Business Development Representative, you will play a critical role in driving revenue growth for the Fin Sales organization through effective pipeline generation. Our role is to lay the foundation for Fin Sales by engaging with prospects and customers, helping them understand the value of Fin through creative & engaging prospecting.

Responsibilities

• Partner with Enterprise Account Executives to build and prioritize highly strategic target account lists.
• Generate new business pipeline through expert cold calling, highly personalized email, and targeted LinkedIn social selling.
• Deliver an outstanding and tailored experience for prospective enterprise customers, acting as the initial point of contact and ensuring a high-value introduction to our solutions.
• Maintain a comprehensive understanding of Fin's product suite and its value proposition.
• Collaborate with Marketing, Sales Operations, and Product to improve business processes that directly impact enterprise pipeline generation and conversion, providing valuable field feedback.

Requirements

• Strong desire to build a career in Sales, you want to be an Account Executive or a closing based role in the future
• 1+ year of customer-facing work experience (Sales and/or SaaS experience is a +)
• Experience and success from working with Enterprise sized accounts.
• You can use your time in an effective and efficient manner to complete revenue driving activities, you can quickly identify where to focus your efforts to drive more pipeline.
• You’ll bring an understanding of the SaaS landscape and our target verticals. You always want to stay on top of the latest news & industry trends.
• You know how to leverage modern sales engagement tools to deliver prospect engagement across multiple channels (phone, email, LinkedIn)
• You can articulate your thoughts and express ideas effectively using verbal, written and non-verbal communication skills (to inform, instruct, and persuade), to different audiences. You listen effectively and love to partner and collaborate with your peers
• You’re self-aware and understand both your strengths and weaknesses. You understand every day is an opportunity to be 1% better than the day before. You proactively seek feedback.
• You bring a never settle approach to quota, progression and team development. Results oriented BDRs are hungry to succeed and raise the bar.

Skills

• Sales
• SaaS
• Enterprise account management
• Operational Excellence
• Competitive Landscape & Industry Knowledge
• Prospecting skills (cold calling, email, social)
• Communication
• Growth Mindset
• Results Oriented

Location

• Hybrid

Work Type

• Hybrid
• Full-time

Experience Level

• 1+ year of customer-facing work experience

Education Level

• Bachelor's Degree preferred

Salary/Compensations

• Competitive salary and equity in a fast-growing start-up
• Regular compensation reviews - we reward great work!

Benefits

• Catered lunch every weekday, plus a fully stocked kitchen
• Flexible paid time off policy
• Healthcare stipend towards private health insurance for you and your partner/spouse
• MacBooks are our standard, but we also offer Windows for certain roles when needed
• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated

About the Company

• Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.
• Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce.
• Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration.
• Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.
• Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support.
• Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.

Equal Opportunity

• Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.