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About the Role

The Director of Squash and Program Manager at the Cambridge Club is responsible for planning, directing, and managing world-class squash programming, events, and operations for a thriving squash section. This is a senior management role requiring leadership of staff, strategic planning, and full budget accountability.

Responsibilities

• Plan, direct and manage all squash programming, tournaments and events
• Recruit, hire, train, supervise and evaluate squash instructors and program support staff
• Develop, implement and enforce policies and procedures for all squash program operations
• Develop, manage and control the annual squash and pro shop budget, including operational plans and financial reporting
• Manage and operate the pro shop, including inventory, procurement and sales strategy
• Oversee and deliver squash instruction programs for all skill levels
• Manage the annual Bentley Cup and Pro-Am Championship including participants, ticket sales, sponsorship and social events
• Organize, run and promote annual events including the Singles Calcutta Handicap Tournament, Club Championships, Cambridge Club Table Tennis Championships and Cambridge Club Tennis Day
• Organize, run and maintain quarterly Monday House League, Wednesday Elite League and ongoing ladder play
• Maintain a social atmosphere within the squash section that provides members with a friendly and competitive environment consistent with the Club's reputation
• Attend bi-weekly management meetings and contribute to strategic planning at the senior management level
• Market the squash program across the company to maximize the number of squash members and court utilization
• Maintain online booking program and court management systems
• Maintain squash courts and continuously improve the appearance and standards of the squash section
• Participate in recruiting for other departments as needed
• Support the management team in the overall smooth and effective running of the Club

Requirements

• National and/or international level playing experience in singles and hardball doubles
• Minimum 5 years of experience in squash program management and administration
• Proven track record in the design, planning and execution of squash programming, tournaments and event management
• Top 100 Ranking with the Professional Squash Association (PSA)
• Bachelor's Degree required; advanced degree an asset
• Demonstrated experience managing, supervising and developing staff

Skills

• Exceptional leadership, management and organizational skills
• Strong strategic planning and budget management capabilities
• Exceptional customer-service and interpersonal skills
• Proficient with Microsoft Office suite of products
• Strong motivational skills to engage and grow the squash section membership
• Exceptional communication skills in English, both verbal and written, are essential

Location

• 100 Richmond St West, 11th Floor, Toronto, Ontario, M5H 3K6

Work Type

• 40 hours per week

Experience Level

• Senior management
• Minimum 5 years of experience

Education Level

• Bachelor's Degree required; advanced degree an asset

Salary/Compensations

• Base salary: $76,960.00-$120,000.00 per year
• Typical total earnings for this role are in excess of $100,000.00
• base salary + bonus opportunities including: 90% of lesson revenue, 40% net profit from pro shop, 50% net profit from house leagues and Club Championships, $25 for each New Member Integration session

Benefits

• Disability, Health, Dental, Vision etc.
• Employee Assistance Program
• Staff discounts on products and services
• Health Club membership

About the Company

• The Cambridge Group of Clubs is a collection of unique, luxurious health and fitness clubs, serving an exclusive membership of leaders, executives and professionals.
• The Cambridge Group of Clubs is dedicated to perfecting the fitness, health and sports club experience through continuous innovation and the highest standards of service and knowledge.
• We offer modern and sophisticated surroundings, state of the art equipment and an educated staff who provide a highly personalized service.
• The Cambridge Group of Clubs will continue to lead the Fitness Club industry with innovative developments, making health and fitness even more rewarding and enjoyable.
• www.cambridgegroupofclubs.com

Equal Opportunity

• Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request.