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About the Role

The Inside Account Executive - Healthcare is responsible for identifying potential customers through cold calls and prospecting, while nurturing existing relationships. This role involves assisting customers with IT solutions, managing the sales cycle from quoting to order placement, and collaborating with internal resources to address inquiries and offer solutions. The ideal candidate will possess strong communication, problem-solving, and customer service skills to achieve sales targets and ensure a superior customer experience.

Responsibilities

Conduct cold calling and prospecting to identify potential customers.
Establish and nurture relationships via email and phone within assigned books of business.
Assist customers in selecting, deploying, and managing various aspects of their IT environment.
Address client concerns and make recommendations to help them achieve their objectives.
Quote and place orders based on customer requests.
Grow existing active buying accounts by managing projects through the entire sales cycle.
Meet or exceed monthly and quarterly production quotas.
Proactively schedule and facilitate customer meetings with SHI internal resources.
Acquire and manage the IT needs of medium to large businesses, ensuring a best-in-class customer experience.
Collaborate and co-sell with SHI internal resources to resolve customer inquiries and offer solutions to IT challenges.

Requirements

Minimum Bachelor’s Degree or equivalent work experience
Minimum 1 year of sales experience in a similar role
10% of in-market travel as needed
Previous experience working in a professional behavior and sound judgment, remains adaptable and productive in a dynamic work environment, fosters strong teamwork and collaboration, and demonstrates a clear understanding of and commitment to the organization's Code of Conduct.

Skills

Ability to cold call and create new business opportunities - Basic
Ability to grow existing customer relationships - Basic
Ability to learn new concepts and processes quickly - Basic
Proficiency in customer outreach and delivering tailored customer service solutions - Basic
Proficiency in Microsoft Office Tools - Basic
Proficiency in project management - Basic
Collaboration
Communication
Consultative Sales
Customer Service
Flexibility
Listening
Organization
Problem-Solving
Prospecting
Self-Motivation
Time Management
Willingness to Learn

Experience Level

Minimum 1 year of sales experience

Education Level

Bachelor’s Degree or equivalent work experience

Salary/Compensations

$40,000 - $70,000 (base salary and commissions)

Benefits

Medical
Vision
Dental
401K
Flexible spending

About the Company

Since 1989, SHI International Corp. has helped organizations change the world through technology.
We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next.
The heartbeat of SHI is our employees – all 7,000 of them.
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.

Equal Opportunity

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status