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About the Role

This role supports and delivers strategic Order-to-Cash (OTC) transformation initiatives, partnering with local and regional teams to optimize processes, systems, and ways of working within a global flavour leader formed by the separation of Unilever's Foods business and its union with McCormick.

Responsibilities

• Support and deliver strategic Order-to-Cash (OTC) transformation initiatives across assigned markets, ensuring alignment with business objectives and operational requirements.
• Partner with local and regional teams to drive engagement, readiness, and execution of OTC program activities while ensuring effective stakeholder communication and alignment.
• Collaborate with markets to optimize OTC processes, systems, and ways of working, including coordination of required system access and process enhancements.
• Support the mapping, documentation, and continuous improvement of local OTC operating models, market-specific requirements, and process variations, including relevant data collection and analysis.
• Contribute to the development, communication, and adoption of global OTC process standards, guidance, and best practices.
• Provide ongoing support to assigned markets during implementation activities, ensuring operational continuity, capability building, and successful adoption of new processes and solutions.
• Deliver regular progress updates, highlighting key milestones, risks, dependencies, and recommendations to stakeholders.
• Drive timely issue identification and resolution while ensuring delivery of program objectives, quality outcomes, and adherence to agreed timelines.

Requirements

• 8+ years’ combined operational and transformation experience in Order to Cash operations (Customer Service, Order mgmt., Bill to Cash)
• Worked in and for FMCG, Multi-national complex companies & international roles
• Project delivery track record of setting-up OTC processes incl. multi-tier/outsourcing and IT.
• Worked in FMCG, Multi-national companies & international roles
• Ability to work effectively remotely and across multi-cultural teams
• Have strong communication, negotiation influencing skills with diverse, multi-functional stakeholders
• End to end management, ability to understand the big picture but also comfortable with details and managing the operations
• Can work under pressure and tight deadlines. Highly adaptable and entrepreneurial, self managed.
• Change catalyst, passionate about innovation, improvements and Proactive
• Able to communicate effectively also remotely and team player
• Customer service and customer centric mindset

Skills

• Order to Cash Processes
• trade promotion management
• customer master data
• pricing master data
• Service delivery
• communication
• negotiation
• influencing

Location

• Hoboken, NJ

Work Type

• Full time

Experience Level

• 8+ years

Salary/Compensations

• $103,000 to $154,400

Benefits

• Bonus eligible
• LTI eligible
• health insurance (including prescription drug, dental, and vision coverage)
• retirement savings benefits
• life insurance
• disability benefits
• parental leave
• sick leave
• paid vacation and holidays
• access to numerous voluntary benefits

About the Company

• Unilever announced an agreement to separate its Foods business, which will join forces with McCormick to become a global flavour leader.
• McCormick has 135+ years of heritage, a presence in 150+ countries and territories, and a portfolio of trusted brands.
• The transaction remains subject to consultation, regulatory approvals and other customary closing conditions with a targeted deal close of mid-2027.

Equal Opportunity

• At Unilever, inclusion is at the heart of everything we do. We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive/succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee.
• Unilever is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities.
• Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.
• If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.com. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses.
• The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.