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About the Role

As a Global Account Manager, you will be responsible for maintaining and growing Tax and Accounting’s largest Global customers in North America. You will manage 4-8 customers, develop and execute comprehensive sales strategies, and expand our overall relationship and partnership within the firm. This high visibility role requires establishing and maintaining senior-level relationships to drive the partnership forward. You will be accountable for all new business and retention activity and sales for Tax and Accounting’s software and research products and services for these customers. Additionally, you will interact with, influence, and update senior executives within Tax and Accounting on the status and progress of the overall relationship with the firm.

Responsibilities

Establish and maintain a consistent knowledge of the customers' global goals and objectives, linking these to our product strategy and vision.
Maintain a deep understanding of our software solutions, features, and benefits.
Formulate and execute a comprehensive global sales strategy to achieve revenue targets for new business and retention.
Cultivate and maintain relationships with senior executives at key accounts.
Maintain constant awareness of the global competitive market, including products, services, functionality, pricing, and market positioning.
Facilitate timely customer Account Planning sessions with client and internal stakeholders.
Deliver compelling sales presentations and proposals, effectively communicating our value proposition, pricing, and ROI.
Negotiate contracts and close deals that contribute to revenue growth.
Collaborate with marketing, product development, and customer success teams.
Perform other duties as assigned by supervisor.
Provide consistent and accurate forecasting of new business and retention.
Maintain ongoing and consistent Salesforce.com compliance with pipeline management.
Maintain consistent communication with sales leadership.
Attend key customer and industry conferences.

Requirements

Bachelor’s degree in Business, Finance, Accounting, or a related field; MBA preferred.
12+ years of B2B sales or account management/client relationship management experience with a focus on Enterprise software solutions in a comparable role.
Proven track record of exceeding sales targets in a global market.
Prior sales of Tax & Accounting applications/software solutions is preferred.
Strong understanding of financial regulations, tax compliance, and accounting practices.
Ability to translate complex concepts into actionable business strategies.
Exceptional negotiation, presentation, and communication skills.
Demonstrated ability to build relationships and influence at all organizational levels.
Proficient in using data to drive decision-making and assess market opportunities.
Familiarity with CRM systems and sales analytics tools.
Experience working in international markets, with an understanding of cultural nuances and varying business practices.
Strong interpersonal and communication skills with a focus on building and sustaining relationships.
Excellent problem-solving abilities and a proactive approach to client needs.
Good analytical and problem-solving skills.
Project management with a highly collaborative style, deadline sensitive high priority programs and deliverables with a team-focused attitude.
Team oriented, cooperative, and flexible.
Demonstrated ability to collaboratively work with a wide range of people at all levels of the organization.
Proficiency with CRM software, client success platforms, and data analytics.
Up to 50% annually for client visits, conferences and team meetings as required.
Candidates must participate in interviews without the assistance of AI tools or external prompts.
Use of AI-generated responses or third-party support during interviews will be grounds for disqualification.
Candidates may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Skills

Sales Strategy Development
Executive Relationship Management
Competitive Awareness
Account Planning
Sales Presentation and Negotiation
Cross-Functional Collaboration
Forecasting
Pipeline Management
Communication
Negotiation
Presentation
Relationship Building
Influencing
Analytical Thinking
CRM Software Proficiency
Sales Analytics Tools Familiarity
Problem-Solving
Project Management
Teamwork

Location

Remote
Eastern US time zones
Central US time zones

Work Type

Remote

Experience Level

12+ years of B2B sales or account management/client relationship management experience
Experience in Enterprise software solutions
Experience in a global market
Prior sales of Tax & Accounting applications/software solutions preferred

Education Level

Bachelor’s degree in Business, Finance, Accounting, or a related field
MBA preferred

Salary/Compensations

$137,900.00 - $246,350.00 USD
Eligible for Commission

Benefits

Medical, Dental, & Vision Plans
401(k)
FSA/HSA
Commuter Benefits
Tuition Assistance Plan
Vacation and Sick Time
Paid Parental Leave

About the Company

Wolters Kluwer is a leading provider of innovative tax and accounting software solutions, dedicated to empowering individuals and businesses with tools that streamline financial management and enhance compliance.
We pride ourselves on delivering exceptional value to our clients through cutting-edge technology and unparalleled customer service.