About the Role
Northtown Hyundai is expanding and seeking a motivated parts specialist to sell parts to customers over the counter, via phone, and through the shop. This role involves assisting customers, managing inventory, and ensuring efficient operations within the parts department.
Responsibilities
- Assist walk-in customers in selecting required parts, suggesting companion requirements, offering specials, and ensuring exposure to the full product line.
- Pull purchased parts from stock and determine availability and projected delivery dates for out-of-stock items.
- Answer phone calls, providing price quotes and other information.
- Assist outside sales representatives with their orders.
- Assist service technicians in selecting parts needed for repair.
- Maintain a friendly, professional, and efficient demeanor with all customers.
- Keep front and rear counter areas clean and uncluttered.
- Replenish assigned inventory daily.
- Advise parts manager when department areas are not in satisfactory condition.
- Stay current on new products and product updates.
- Participate in all available training programs.
- Manage special orders, ensuring they are placed, status is checked daily, and customers are promptly contacted.
- Communicate effectively with co-workers, management, and customers.
Requirements
- Previous Automotive Parts experience within a dealership or retail setting is a plus but not necessarily required.
- Professional personal appearance.
- Excellent communication skills.
- Ability to sell a minimum quota according to dealership standards.
- Ability to work well with the public, sometimes with several customers at a time.
- Ability to read and comprehend instructions, both verbal and written.
- Ability to operate a smartphone, tablet, and/or PC.
- Valid in-state driver's license.
- Must be able to move throughout the parts shelves all day, reaching and climbing to obtain parts from inventory.
- Must be able to lift up to 70lbs.
- Must be able to stand six to eight hours during a shift at the customer counter.
- Will be exposed to noise, dust, exhaust fumes, paint and other hazardous and non-hazardous materials when delivering parts to the service department.
- Evening, holiday, and weekend work hours will be required.
Skills
- Sales
- Customer Service
- Inventory Management
- Communication
- Computer Operation
Location
- Amherst, NY
Work Type
- Full Time
- Rotating Schedule
Experience Level
- Not specified
Education Level
- High School
Salary/Compensations
- $40,000.00 - $50,000.00 Base+Commission/year
Benefits
- Opportunities for career growth
About the Company
- Northtown Hyundai is currently expanding our dealership.
