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About the Role

As an Assistant Manager at Windsor, you are a key member of the store leadership team, supporting the mission to drive store productivity in sales, shrink, payroll, and expenses. You will coach and motivate a team of fashion-loving Stylists while ensuring an exceptional customer experience.

Responsibilities

• Drive sales to ensure the overall success of the store.
• Build brand loyalty by providing an omni channel Oasis experience to every customer.
• Provide feedback to improve efficiency and create value for the brand.
• Support the Store Manager in finding and retaining talent.
• Make networking connections to ensure a wide talent pool.
• Ensure an exceptional onboarding experience that supports retention goals.
• Organize and plan daily operations to ensure tasks are completed.
• Own the sales floor to execute daily operations and create the Oasis for customers.
• Supervise and conduct training with the team in partnership with the Store Manager.
• Lead by example, communicate clearly, and foster a culture of continuous improvement.
• Follow all Windsor policy and procedures with integrity.
• Support the execution of the Windsor Merchandising Directive.
• Maintain a neat, clean, and tidy store in compliance with Visual Guidelines.
• Make smart merchandising decisions.
• Live and promote Windsor values in all actions.
• Foster a culture of respect, care, ownership, and personal commitment.

Requirements

• At least 1 year of retail management experience.
• Proven leadership experience and ability to develop and motivate a team of up to 25 employees.
• Ability to think quickly and resolve issues with customers and associates.
• Effective communication skills in group settings and one-on-one.
• Willingness to accept feedback and improve.
• Flexible and reliable schedule, including opening and closing the store.
• Ability to stand, walk, observe, bend, and push frequently.
• Ability to count, communicate, read, and write in English.
• Ability to access all areas of the store.
• Ability to operate and use all equipment necessary to run the store.
• Ability to climb ladders.
• Ability to move or handle merchandise or supplies (0-25 pounds).
• Ability to work varied hours/days to oversee store operations.

Skills

• Sales driving
• Customer service
• Talent acquisition and retention
• Team leadership
• Communication
• Problem-solving
• Merchandising
• Organizational skills

Location

• 31 Rochester - Victor, NY 14564

Work Type

• Full-Time
• Part-Time

Experience Level

• Retail management experience
• Leadership experience

Education Level

• High School

Salary/Compensations

• $17.00 - $19.00 Hourly

Benefits

• Medical, Dental, Vision and Life Insurance
• 401k with company match
• Vacation, Personal and Sick time
• 40% discount on all Windsor products year round
• Additional discounts periodically
• Opportunities for development
• Ongoing training
• Potential for advancement

About the Company

• Windsor Fashions is a leading special occasion and fast fashion retailer founded and operated by generations of the Zekaria family.
• Committed to providing a broad selection of on-trend apparel for all occasions in a woman’s life.
• Mission is to create an oasis that inspires and empowers women.