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About the Role

ACV is seeking a Product Manager to lead the Order Management Systems platform. This role focuses on ensuring accurate and reliable order flow from capture to financial settlement, powering internal tools and event streams critical to business operations. You will drive the order-to-settlement layer, setting strategy for order checkout and settlement, directly impacting revenue recognition accuracy, operational throughput, and data confidence across the platform.

Responsibilities

Own the OMS platform end to end, including the financial aggregation layer feeding NetSuite settlement and accounting, internal order management tools, and event producers.
Act as the connective tissue between Engineering, Finance, Internal Operations, and downstream product teams.
Partner with engineering and Finance to define accurate, auditable settlement, reconciliation, and revenue recognition flows.
Partner with engineering to define dependable event schemas, delivery guarantees, and integration contracts.
Define and own platform SLAs for order throughput, event delivery latency, settlement accuracy, and reconciliation completeness.
Employ a hypothesis-driven approach to internal ops tooling investments, validating assumptions through structured rollouts, user feedback, and operational metrics.
Ensure data quality and reliability across the transactional layer, including idempotency, reconciliation, event replay, and recovery.
Translate complex transactional flows into actionable insights for product prioritization and unblocking internal customers.
Improve operational throughput and reduce manual work for ops teammates by identifying and prioritizing high-leverage workflow improvements.
Guide product strategy by evaluating and communicating trade-offs between system complexity, time-to-market, and risk.
Set and defend the 6–12 month roadmap across Order Management, ERP/Settlement integration, and Event Orchestration.
Act as the domain authority for order-to-settlement, making architecture and sequencing calls.
Articulate and advocate for platform strategy, roadmap, and business outcomes to executive leadership.

Requirements

6+ years of Product Management experience, ideally including platform, financial systems, or order management product areas.
Demonstrated ownership of a product line or multiteam domain, setting strategy for other teams.
Evidence of org-level influence, leading a 0-to-1 initiative or a major platform re-architecture at scale.
Experience owning order management, financial settlement, or transactional platform product areas, including ERP integration (NetSuite a plus), event-driven architectures, and internal operations tooling.
Strong understanding of transactional system hygiene (idempotency, reconciliation, event delivery semantics, data lineage).
Demonstrated success in identifying and implementing automation or system improvements that reduce manual ops effort, accelerate financial close, or improve event reliability.
Proven track record of leading end-to-end delivery of complex, technical platform products, driving measurable business impact.
Ability to drive product strategy by translating complex transactional and financial flows into actionable insights.
Hands-on proficiency in SQL, structured rollout and validation design, and platform metrics architecture.
Experience working cross-functionally with engineering teams and non-engineering internal customers (Finance, Operations).
Agile experience and release planning prioritization skills.
Presentation skills to simplify complex systems for non-technical stakeholders.
Proven mentorship of other PMs, setting product craft standards; formal or dotted-line people leadership is a strong plus.
No immigration or work visa sponsorship provided for this position.

Skills

Product Management
Order Management Systems
Financial Systems
ERP Integration
NetSuite
Event-Driven Architectures
Internal Operations Tooling
Transactional System Hygiene
Idempotency
Reconciliation
Event Delivery Semantics
Data Lineage
SQL
Agile
Release Planning
Presentation Skills

Experience Level

6+ years Product Management experience

Education Level

Bachelor’s degree in a relevant field (e.g., Computer Science, Engineering, Finance, Information Systems, or similar). Advanced degrees are a plus.

Benefits

Multiple medical plans including a high deductible, low cost health plan
Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation
Employee Stock Purchase Program with additional opportunities to earn stock in the Company
Retirement planning through the Company’s 401(k)

About the Company

ACV is a technology company that has revolutionized how dealers buy and sell cars online, transforming the automotive industry.
ACV Auctions Inc. (ACV) applies innovation and user-designed, data-driven applications and solutions to build the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles.
ACV's network of brands includes ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services.
At ACV, we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates.

Equal Opportunity

At ACV, we are committed to an inclusive culture in which every individual is welcomed and empowered to celebrate their true selves.
We achieve this by fostering a work environment of acceptance and understanding that is free from discrimination.
ACV is committed to being an equal opportunity employer regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
If you have a disability or special need that requires reasonable accommodation, please let us know.