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About the Role

ACV is seeking a Product Manager to lead the Order Management Systems platform, ensuring accurate and reliable order flow from capture through financial settlement. This role powers internal tools and event streams critical to the business, impacting revenue recognition, operational throughput, and data confidence.

Responsibilities

Own the OMS platform end to end, including the financial aggregation layer feeding NetSuite settlement and accounting, internal order management tools, and event producers.
Act as the connective tissue between Engineering, Finance, Internal Operations, and downstream product teams.
Partner with engineering and Finance to define accurate, auditable settlement, reconciliation, and revenue recognition flows aligned with financial close timing.
Partner with engineering to define dependable event schemas, delivery guarantees, and integration contracts.
Define and own platform SLAs for order throughput, event delivery latency, settlement accuracy, and reconciliation completeness.
Employ a hypothesis-driven approach to internal ops tooling investments, validating assumptions through structured rollouts, user feedback, and operational metrics.
Ensure data quality and reliability across the transactional layer, including idempotency, reconciliation, event replay, and recovery.
Translate complex transactional flows into actionable insights for product prioritization and unblocking internal customers.
Improve operational throughput and reduce manual work for ops teammates by identifying and prioritizing high-leverage workflow improvements.
Guide product strategy by evaluating and communicating trade-offs between system complexity, time-to-market, and risk.
Set and defend the 6–12 month roadmap across Order Management, ERP/Settlement integration, and Event Orchestration.
Act as the domain authority for order-to-settlement across teams, making key architecture and sequencing decisions.
Articulate and advocate for platform strategy, roadmap, and business outcomes to executive leadership.

Requirements

6+ years of Product Management experience, ideally including platform, financial systems, or order management product areas.
Demonstrated ownership of a product line or multiteam domain with strategic setting capabilities.
Evidence of org-level influence, such as leading a 0-to-1 initiative or a major platform re-architecture.
Experience owning order management, financial settlement, or transactional platform product areas, including ERP integration (NetSuite a plus), event-driven architectures, and internal operations tooling.
Strong understanding of transactional system hygiene (idempotency, reconciliation, event delivery semantics, data lineage).
Demonstrated success in implementing automation or system improvements that reduce manual ops effort, accelerate financial close, or improve event reliability.
Proven track record of leading end-to-end delivery of complex, technical platform products, driving measurable business impact.
Ability to drive product strategy by translating complex transactional and financial flows into actionable insights.
Hands-on proficiency in SQL, structured rollout and validation design, and platform metrics architecture.
Experience working cross-functionally with engineering and non-engineering internal customers (Finance, Operations).
Agile experience and release planning prioritization skills.
Presentation skills to simplify complex systems and financial flows for non-technical stakeholders.
Proven mentorship of other PMs, with formal or dotted-line people leadership a plus.

Skills

Product Management
Order Management Systems
Financial Systems Integration
ERP Integration (NetSuite)
Event-Driven Architectures
Internal Operations Tooling
Transactional System Hygiene
Idempotency
Reconciliation
Event Delivery Semantics
Data Lineage
SQL
Agile Methodologies
Release Planning
Presentation Skills
Mentorship

Experience Level

6+ years Product Management experience

Education Level

Bachelor’s degree in a relevant field (e.g., Computer Science, Engineering, Finance, Information Systems, or similar). Advanced degrees are a plus.

Benefits

Company Sponsored (paid) Healthcare, Dental, Vision, Life/AD&D, Short-Term and Long-Term Disability.
Comprehensive additional optional benefits such Critical Illness and Supplemental Life/AD&D.
All insurance benefits go into effect on your date of hire.
Generous Parental Leave Top-Up Pay and Vacation Programs.
Employee Stock Purchase Program with additional opportunities to earn stock in the company.
Retirement planning through the Company’s RRSP.

About the Company

ACV is a technology company that has revolutionized how dealers buy and sell cars online, transforming the automotive industry.
ACV Auctions Inc. uses innovation and user-designed, data-driven applications and solutions to build the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles.
ACV is a disruptor of the industry.
Our network of brands include ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services.
At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates.

Equal Opportunity

ACV is committed to an inclusive culture in which every individual is welcomed and empowered to celebrate their true selves.
We foster a work environment of acceptance and understanding that is free from discrimination.
ACV is committed to being an equal opportunity employer regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
If you have a disability or special need that requires reasonable accommodation, please let us know.