Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Drive customer satisfaction, loyalty, and business growth by developing and executing customer experience strategies. Serve as the voice of the customer, partnering with cross-functional teams to enhance interactions, improve processes, and ensure a seamless end-to-end customer journey. Impact efficiency and effectiveness of customer service operations by engaging in projects and process transitions, ensuring timely accounting and lifecycle maintenance of orders, contracts, and projects, and maintaining accurate customer account information.

Responsibilities

Develop and execute customer experience strategies across the organization.
Partner with cross-functional teams to enhance customer interactions.
Improve customer service processes.
Ensure a seamless end-to-end customer journey.
Engage in projects and process transitions to impact efficiency and effectiveness of customer service operations.
Ensure timely accounting and lifecycle maintenance of all orders, contracts, and projects in Honeywell systems.
Maintain accurate customer account information.

Requirements

Strategic thinker with strong analytical capabilities.
Excellent relationship-building skills.
Passion for delivering exceptional customer outcomes.

Location

Pittsford, NY
Salem, OR

Work Type

Hybrid

About the Company

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition.
As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.