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About the Role

This position furthers the vision and values of Redeemer East Side by managing the operational needs of the Diaconate and the facilitation of the Mercy Fund. The Diaconate, a mercy ministry of Redeemer East Side, cares for those in the Redeemer East Side community with practical needs and shapes a culture of care. The manager will work closely with the Diaconate team, especially the Diaconate Board.

Responsibilities

• Ensure excellent execution of the mission and scope of the Diaconate
• Work with the Diaconate and particularly the Diaconate board to shape, oversee and review diaconate ‘client care plans’ and, in exceptional circumstances, provide direct client care
• Oversee all administrative aspects of the Diaconate, including client assignments to deacons and deaconesses, diaconate training and training manual, filing systems, client documentation and records, member assignments, TouchPoint troubleshooting, etc.
• Coordinate logistics for and attend monthly meetings for Diaconate and special events during the year, some of which will be in evenings or weekends
• Foster a healthy Diaconate culture through ongoing equipping, care, and support of the deacons and deaconesses
• Acquire and stay updated on local and state resources for clients and ensure appropriate delivery of resources to clients
• Manage all administrative aspects of the recruitment, nomination, and installation process for new deacons, deaconesses, and elders, including nominations, application processing, interview logistics, theological and practical skills training
• Ensure the timely processing of all Diaconate care requests received via sources outside of care intake form (i.e., phone and website inquiries, bulletin info form)
• Attend, support, and participate in Diaconate Board meetings
• Process all financial assistance requests for diaconate clients, ensuring financial requests are in line with approved care plans, payment is accurate and timely, and liaise with the finance department and Redeemer Counseling Services.
• Manage the administration of the Mercy Fund by evaluating financial requests and facilitating funds.
• Maintain financial summary of Mercy Fund (i.e., gifts received, financial expenditures, funds available), and provide statistics re: how funds are used if requested.

Requirements

• Need to embrace Redeemer East Side’s vision: A community experiencing renewal by the Gospel, raising up generations of disciples, living for Jesus in the city.
• The candidate should be aligned with the philosophy of ministry of Redeemer East Side and the core theological principles of the Presbyterian Church in America including the Westminster Standards (Confession of Faith, the Larger and Shorter Catechisms).
• Godliness of character is essential.
• Experience and practical knowledge of the Diaconate required.
• The candidate must have a desire to see people grow in Christ, love for the Lord and core foundational beliefs with regard to the Christian faith along with the knowledge that God transforms lives.
• Must be committed to the life and work of Redeemer East Side as a regular attender of the Sunday service.
• Must be a dependable, team player with ability to take initiative and demonstrate strong communication, problem-solving, and decision-making skills, coupled with the ability to attract, equip, and mobilize lay leaders.
• Must be process-oriented with strong emotional intelligence.
• Work hours are generally flexible yet must be available for some evenings and weekends.
• Must be open to becoming a member of Redeemer East Side.

Skills

• Social work
• Case management
• Communication skills
• Problem-solving skills
• Decision-making skills
• Ability to attract, equip, and mobilize lay leaders
• Emotional intelligence

Work Type

• Part-time

Experience Level

• Minimum four years of college required
• Social work and/or case management experience required
• A theological or counseling degree from an accredited seminary preferred, but not required.

Education Level

• Minimum four years of college required

Salary/Compensations

• $25 - $28/hour

Benefits

• Allows time to explore purpose, spend more time with family, invest time in education, or enjoy hobbies.

About the Company

• Redeemer East Side is a community experiencing renewal by the Gospel, raising up generations of disciples, living for Jesus in the city.
• The Diaconate is a mercy ministry of Redeemer East Side that cares for those in the Redeemer East Side community with practical needs and shapes a culture of care.

Equal Opportunity

• As part of our recruitment process, we may use technology-assisted tools, including artificial intelligence (AI), to help review applications and identify candidates whose qualifications align with the requirements of the role.
• AI can assist us in evaluating skills, qualifications, experience, or certain keywords.
• These tools support, but do not replace, human review and decision-making.
• While interviewers may record and transcribe interviews using AI tools, we do not utilize AI to evaluate or analyze interview videos.
• Recording of interviews is done solely for the purpose of note-taking or transcribing the conversation, and human review is conducted of the notes prior to connecting them with an applicant's file.
• The organization does not utilize Automated Employment Decision Tools to conduct video analysis of any recorded interviews, and is fully compliant with New York City Local Law 144.