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About the Role

The Area Operations Manager reports directly to the Regional Operations Manager and will oversee Operations Managers, Lot Coordinators, operations, sales, and financials for respective areas.

Responsibilities

• Ensure all standards for professionalism, appearance, vehicle, work ethic, customer service, and workplace safety and cleanliness are always upheld
• Develop and maintain relationships with current and prospective customers
• Attend regional operations team weekly meetings with Regional Operations Manager & Operations Managers
• Attend monthly meetings with Regional Operations Managers to review goals and expectations
• Visit all stores within the area on a weekly basis
• Attend Regional & EchoPark conference calls weekly
• Hold in person meetings with all associates to discuss issues, daily goals, constraints, plan for all stores
• Attend trade walks &/or morning team huddles on daily basis
• Audit nightly WIP emails/reports for opportunities of improvement, support needed, and/or overall location health
• Reply once a week to every store’s nightly WIP emails/reports
• Send weekly recap emails to store management to all stores in area
• Ensure daily billing at all locations in region
• Work with Regional Operations Manager to ensure proper budgeting, staffing, and planning is in place to handle current business
• Review monthly P&Ls and work with Regional Operations Manager on financial improvement
• Ensure locations, visits and calls are entered and notated in NetSuite
• Review and process requisition/SCF forms
• Review & correct daily missing punch & punch changes
• Submit bi-weekly amex reports
• Submit schedules to Human Resources monthly by the 25th of each month
• Submit all payroll for area within assigned deadlines
• Review and/or submit supply orders for all stores in area
• Compile monthly Risk Compliance reports for area
• Assist in all Accounts Payables/Receivables for area
• Keep up with new products available by supplier and inform technicians on those products
• Ensure effective and efficient operations
• Ensure proper roll out of new products, policies, practices and procedures
• Communicate daily with Regional Operations Manager, & all assigned Operations Managers & Lot Coordinators
• Provide important data and updates to Regional Operations Manager in a timely manner
• Other duties assigned by Regional Operations Manager not limited to the above

Requirements

• Valid driver’s license with clean driving record
• Previous management experience required
• Excellent communication and time management skills
• Proficient in Mac OS, Microsoft Office
• Must be willing to submit to a pre-employment background check
• Must be willing to work in a fast-paced environment
• Positive attitude
• Applicants with criminal histories will be considered for employment in accordance with all federal, state, and local laws and ordinances.
• Hired candidates may be subject to background checks and drug testing as a condition of employment.

Skills

• Proficient in all Operations Manager and Lot Coordinator duties

Location

• Austin, TX 78744

Work Type

• Full Time

Experience Level

• Previous management experience required

Education Level

• College degree preferred

Salary/Compensations

• $70,000.00 - $80,000.00 Salary/year

Benefits

• Medical Insurance for you and your family
• Dental Insurance
• Vision Insurance
• Term, Whole Life & AD&D Insurance
• Short & Long Term Disability Insurance
• 401(k) Traditional & Roth 401(k) Employer Matching
• Opportunities for Advancement

About the Company

• Established in 1994, our company has provided top-notch automotive reconditioning services for dealerships nationwide.
• Our team of experts specializes in various services, including detailing, ceramic coating, window tinting, paintless dent repair, and wheel repair.
• We pride ourselves on our attention to detail and commitment to customer satisfaction.
• Join our team and be a part of a company with over 25 years of experience in the industry.

Equal Opportunity

• We will consider all applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
• We strive to create an inclusive and diverse workplace that includes partners of diverse backgrounds and experiences.
• As a result, we are able to better meet our mission and values while serving our customers across the country.