About the Role
The Inside Sales Team is the backbone of our sales operations. As the first point of contact for many sales leads, the team plays a critical role in understanding our customers' and prospects' needs and identifying how MLC CAD Systems can best partner with them to achieve their desired business outcomes. Through an intensive ramp-up program and ongoing professional development, MLC provides a clear opportunity for career growth for individuals who are driven to learn, perform, and advance.
Responsibilities
- Learn and stay current on MLC CAD Systems' products, services, including CAD & 3D Printings solutions SOLIDWORKS, Markforged, and Formlabs
- Establish and manage a sales pipeline through inbound and outbound lead qualification
- Prospect new accounts and engage our existing customer base through phone calls, email, online chat, and social media
- Schedule and conduct online discovery meetings and product demonstrations
- Collaborate with Marketing and local sales teams to plan and promote events and other lead-generation activities
- Accurately maintain and update customer, prospect, and sales activity information in the CRM
- Actively manage the sales pipeline and close transactional business with persistence, professionalism, and drive
Requirements
- Bachelor's degree
- Goal-oriented with a strong sense of accountability
- Driven to learn, develop, and grow professionally
- High energy and a positive attitude
- Ability to work efficiently, manage priorities, and follow through
- Strong attention to detail and established processes
- Highly effective written and verbal communication skills
Skills
- CAD
- 3D Printing
- SOLIDWORKS
- Markforged
- Formlabs
- CRM
- Sales Pipeline Management
- Lead Qualification
- Customer Engagement
- Product Demonstration
- Event Promotion
- Written Communication
- Verbal Communication
Location
- Austin, Texas
Work Type
- In-office
Education Level
- Bachelor's degree
Salary/Compensations
- $60,000–$70,000
Benefits
- 100% employer-paid employee medical coverage
- HSA option available
- 4 weeks of PTO, accruing from day one
- 401(k) retirement plan with company match
About the Company
- MLC CAD Systems partners with some of the most innovative companies in the world, helping them develop life-changing products using design and manufacturing solutions that are foundational to their businesses.
- From medical devices and robots to rockets, our customers across 19 states range from entrepreneurs and growing businesses to Fortune 500 companies.
- Their needs—and the technologies and services we provide—are constantly evolving.
- That means our team must stay at the forefront of industry trends while maintaining our commitment to providing Unbeatable Service to every customer.
