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About the Role

The Site Administrator serves as the primary on-site representative for assigned condominium properties, providing comprehensive administrative support and resident services. This role acts as the first point of contact for residents, board members, and service providers while ensuring smooth daily operations and maintaining high standards of customer service.

Responsibilities

• Liaise with residents, contractors, and vendors in person, by phone and by email
• Organize, sort, and distribute incoming and outgoing mail/couriers
• File and maintain condominium corporation records
• Order and maintain office supplies
• Prepare notices and correspondence, and post accordingly under the Condominium Manager's supervision
• Process common element assessment fees, including facilitating the collection and recording of payments
• Compile arrears information and send corresponding notifications under the Condominium Manager's supervision
• Process payables, including preparing purchase orders and cheque requisitions, and ensuring all cheques are reviewed by the Condominium Manager/Assistant Manager prior to disbursement
• Send out signed cheques to the vendor directly or to Head Office Accounting, as applicable
• Reconcile invoices with purchase orders, coding according to account codes, and prepare for the Condominium Manager's signature
• Oversee bookings of various facilities as applicable (i.e. elevator, party room, guest suites, etc.)
• Manage resident file administration and maintain the resident's registry
• Process and maintain other registries as applicable (i.e. enterphone system, key and access fob issuance, bike storage, storage lockers, etc.)
• Prepare legal forms (i.e. status certificates, lien notices, etc.) under the Condominium Manager's supervision
• Set up and tear down for meetings (i.e. Board meetings, Annual General Meetings, Residents' Meetings, etc.)
• Attend meetings to register attendees as required

Requirements

• Serving as the primary on-site representative for assigned condominium properties
• Providing comprehensive administrative support and resident services
• Acting as the first point of contact for residents, board members, and service providers
• Ensuring smooth daily operations
• Maintaining high standards of customer service

Skills

• Administrative support
• Customer service
• Communication (in person, phone, email)
• Record keeping
• Financial administration
• Meeting support

Location

• Greater Toronto Area

Work Type

• On-site

Benefits

• Professional development opportunities
• A diverse and robust suite of benefits and perks

About the Company

• Del Property Management (DPM) is a trusted leader in residential condominium property management with over 56 years of experience.
• We manage over 87,000 condominium homes across 300 communities in the Greater Toronto Area (GTA).
• Recognized as the #3 condominium manager in Canada by the REMI Network, we pride ourselves on our commitment to excellence and integrity in all aspects of our business.

Equal Opportunity

• Tridel Group of Companies is committed to having a workforce that reflects the communities where we build, where everyone feels they belong, is physically and psychologically safe, and can reach their full potential.
• We embrace diversity while reinforcing equity and inclusion and are committed to building a team with a range of experiences and skills.
• As an equal opportunity employer, we encourage all qualified individuals to apply, including those who self-identify as Indigenous in Canada (First Nations, Métis, Inuit), are from racialized communities, and persons with disabilities.
• We remain committed to a barrier-free recruitment and selection process and will provide accommodation upon request.
• If you require accommodation at any stage of the recruitment process, please email your request to hiring@delcondo.com.
• All information received will be handled in strict confidence.
• As part of Tridel Group of Companies’ recruitment and selection process, we utilize Artificial Intelligence (AI) for candidate screening.