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About the Role

The Coordinator, Logistics will maintain inventory health across the North American distribution network and coordinate domestic transportation between manufacturers, distribution centres, and third-party logistics (3PL) partners. This role is key to ensuring inventory meets customer demand while optimizing transportation costs and meeting delivery time SLAs.

Responsibilities

• Deliver weekly inventory reconciliation across all distribution centres, identifying, investigating, and resolving inventory discrepancies, shipment variances, damages, and claims.
• Plan, schedule, and execute full truckload (FTL) and less-than-truckload (LTL) shipments between manufacturers, distribution centres, and 3PL facilities.
• Coordinate transportation schedules with carriers, warehouses, and internal stakeholders to ensure timely pickups and deliveries.
• Track shipments from origin to destination, proactively communicating delays and resolving transportation issues.
• Optimize truckload utilization and shipment consolidation to improve transportation efficiency and reduce freight costs.
• Maintain strong relationships with carriers and logistics providers while monitoring service performance and ensuring SLAs are met.
• Source, onboard, and manage carrier partners to expand transportation capacity while maintaining competitive freight rates.
• Process and manage inventory transfers between 3PLs, 4PLs, and distribution centres while ensuring inventory accuracy and timely execution.
• Maintain accurate transportation, inventory, and shipment data across ERP, WMS, and other operational systems.
• Collaborate with Merchandising, Demand Planning, Customer Experience, Warehouse Operations, and Finance to analyze performance, identify trends, align inventory positioning, and recommend process improvements.
• Support continuous improvement initiatives by identifying opportunities to streamline logistics processes, improve inventory visibility, and automate manual workflows.
• Assist with special logistics projects and network optimization initiatives.

Requirements

• Bachelor's degree in Supply Chain Management, Business, Operations, or a related field.
• 1–3 years of experience in logistics, transportation, supply chain, or operations, preferably within an e-commerce or retail environment.
• Previous experience coordinating domestic transportation, including truckload (FTL) and LTL shipments as well as working with third-party logistics providers (3PLs), carriers, freight brokers, and warehouse partners.
• Working knowledge of inventory management, warehouse operations, and transportation processes.
• Experience using ERP, WMS, TMS, or inventory management systems; ability to quickly learn new systems.
• Strong analytical and attention to detail skills with the ability to identify trends, investigate discrepancies, and solve operational issues with minimal support.
• Self-motivated, resourceful, and comfortable taking ownership of day-to-day logistics operations while continuously seeking process improvements.
• Advanced proficiency with Google Sheets or Microsoft Excel, including pivot tables, lookups, and data analysis.

Skills

• Logistics
• Supply Chain Management
• Domestic Transportation
• Inventory Management
• ERP systems
• WMS systems
• TMS systems
• Microsoft Excel
• Google Sheets
• Analytical skills
• Attention to detail
• Communication

Work Type

• Full-time

Experience Level

• 1-3 years

Education Level

• Bachelor's degree

Salary/Compensations

• $45,000.00 - $55,000.00 annually

Benefits

• Medical
• Dental
• Vision
• Paid time off
• Employee discount on all products
• Free mattress and bedding set upon completion of the probationary period
• LifeSpeak learning platform

About the Company

• At Silk & Snow, we create products that turn your house into a home. We help bring affordable luxury to our customers every day by providing them with meticulously crafted and manufactured sleep products that elevate your personal sanctuaries and give you the rest you deserve.
• We make every decision by following three principles: better materials, thoughtfully manufactured products, and transparency.
• We’re proud of our products, and we want to give our customers the confidence to know that they are purchasing better products for their family, their home and the planet.

Equal Opportunity

• We are committed to building a company culture of inclusion and diversity where differences are embraced and valued.
• We want to ensure every job applicant is treated fairly and with respect regarding race, national or ethnic origin, religion, age, gender, sexual orientation, or disability.
• Upon request, accommodations are available during all stages of the recruitment process.