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About the Role

The Mental Health Worker supports youth with disabilities who face mental health-related barriers to participation, employment readiness, and community inclusion. The role focuses on reducing barriers, strengthening employability-related skills, and supporting participants toward greater independence, stability, and participation in education, training, or employment pathways.

Responsibilities

• Provide individualized, strengths-based support to youth with disabilities to reduce barriers related to mental health, daily functioning, and community participation.
• Support participants in developing employability-related skills, including routine-building, communication, self-advocacy, emotional regulation, and goal setting.
• Engage participants in one-to-one and group-based activities that support confidence, motivation, and readiness for education, training, or employment.
• Promote participant choice, self-determination, and active involvement in service planning.
• Observe and monitor changes in youth mental health and emotional well-being.
• Provide de-escalation and crisis support using trauma-informed and non-violent intervention approaches.
• Support youth in identifying triggers, developing safety plans, and practicing healthy coping strategies.
• Follow agency protocols and collaborate with supervisors, clinicians, and emergency services when required.
• Collaborate with internal teams, families, caregivers, employers, educators, and community partners to support coordinated, outcome-focused service delivery.
• Support participants in accessing employment supports, education and training programs, healthcare, income support, and community-based services.
• Advocate for participant accommodation needs, accessibility, and inclusive practices within service systems.
• Contribute to transition planning and referrals aligned with participant goals and funder outcomes.
• Maintain accurate, timely, and outcome-focused documentation in alignment with ESDC Opportunities Fund requirements and agency policies.
• Document participant progress related to employability, skill development, participation, and goal attainment.
• Contribute to data collection, monitoring, and reporting activities required by funders.
• Ensure confidentiality, informed consent, and professional boundaries are maintained at all times.
• Actively participate in team meetings, supervision, and training.
• Contribute to a supportive, inclusive, and collaborative team environment.
• Support program events, workshops, and community activities as required.

Requirements

• Experience supporting youth with mental health challenges and/or disabilities through paid work, co-op, or placement experience.
• Experience working with dual diagnosis, neurodiverse youth, or youth with complex needs is a strong asset.
• Knowledge of youth mental health, recovery-oriented practice, trauma-informed care, and anti-oppressive frameworks.
• CPR and First Aid certification (or willingness to obtain).
• Non-Violent Crisis Intervention or equivalent training (or willingness to obtain).
• Clear Vulnerable Sector Check satisfactory to Tropicana Community Services.
• Flexibility to work evenings and weekends based on program needs.
• Proactively contributes to the organization.
• Initiates or assists with other projects as required.

Skills

• Strong relationship-building and communication skills with youth, families, and community partners.
• Ability to respond calmly and effectively in emotionally challenging or crisis situations.
• Strong organizational, observation, and documentation skills.
• Ability to work independently while contributing to a team-based environment.
• Cultural humility and commitment to equity, inclusion, and community empowerment.

Location

• North York, ON

Work Type

• Part-time
• 28 hours weekly
• Extended Hours: Based on program and operational needs

Education Level

• Degree in Social Service Worker, Social Work, Psychology, Community Services, or a related field.

Benefits

• Career growth and development opportunities
• A chance to play an active role in giving back to your community
• Employee Assistance Program

About the Company

• Tropicana Community Services, a Toronto-based multiservice organization, provides all youth, newcomers, people of Black and Caribbean heritage and others in need with opportunities and alternatives that lead to success and positive life choices.
• Our mission is achieved through culturally appropriate programs such as counselling, childcare, educational, and employment services and youth development.

Equal Opportunity

• Tropicana Community Services commits to promoting inclusion, diversity, equity and access (IDEA) through its information and support, advocacy, programming, internal policies, and governance structures.
• Tropicana Community Services will aim to ensure that our staff reflect the experience, skills and diversity of the communities we serve and create an inclusive, barrier-free work environment, beginning with the recruitment process.
• If you have restrictions that need to be accommodated to fully participate in any phase of the recruitment process please contact Human Resources.
• All information received in relation to accommodation will be kept confidential.