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About the Role

Regal Cinemas is seeking passionate, movie-loving individuals to join their team as part-time cast members. This role focuses on delivering exceptional guest service, maintaining cleanliness, and ensuring a positive movie-going experience in a fun and energetic environment. The company offers opportunities for career advancement through internal promotion.

Responsibilities

• Provide guest service by selling tickets, concessions, and working as an usher.
• Operate POS systems, including handling cash, credit cards, and gift cards accurately.
• Upsell and suggestively sell products and premium viewing experiences.
• Promote the Regal Crown Club program.
• Ensure tickets are sold in accordance with the MPAA rating system and company policy.
• Respond to guest inquiries professionally.
• Operate, prepare, and clean concession equipment.
• Comply with all food safety laws and alcohol service regulations where applicable.
• Complete legally required state or local training for alcohol service.
• Tear tickets, direct patrons to auditoriums, and manage crowd control.
• Conduct in-theatre inspections for quality and safety.
• Report any problems or unusual situations to management.
• Perform in-auditorium concession sales.
• Clean auditoriums, restrooms, lobby, and other areas.
• Monitor cleanliness and operation of theatre vending equipment.
• Assist with opening and closing duties.
• Maintain regular and consistent attendance.
• Handle emergency situations when called upon.
• Perform general cleaning duties.
• Comply with company dress code.

Requirements

• Must be available to work weekends.
• Weekday opening and/or closing availability is preferred.
• Must act as a representative of Regal consistent with mission statement and policies.
• Completion of cast certification program as a cast member and as box office cashier or progress towards completion required.
• Must complete Regal Responsible Beverage Server training on Regal Online University if applicable.
• Must be of legal age to sell or serve alcohol where applicable.
• Required to read and understand training materials covering sexual harassment and discrimination.
• Must be able to perform each essential duty satisfactorily.
• Must be able to perform calculations with speed and accuracy.
• Must be able to identify problems, gather data, and evaluate information.
• Must be able to take action beyond what is necessarily called for and perform under pressure.
• Must possess excellent communication skills with customers, co-workers, and management.
• Must be able to establish goals, budget time, and set priorities.
• Frequently required to stand, walk, sit, use hands, reach, talk, or hear.
• Occasionally required to climb, balance, stoop, kneel, crouch, or crawl.
• May occasionally be required to lift up to 60 pounds.
• Vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Skills

• Guest service
• Sales
• Cash handling
• Upselling
• Public speaking
• Active listening
• Clear communication
• Problem-solving
• Time management
• Prioritization

Location

• Queensbury, NY

Work Type

• Part-time
• Full-time

Experience Level

• Entry Level

Education Level

• Cast certification program completion or progress towards completion

Salary/Compensations

• Starting at $16.00/hour

Benefits

• Free movie passes
• Discounted concessions
• 401(k) retirement plan with company match (eligibility requirements apply)

About the Company

• Regal Cinemas is a company that promotes from within and offers a clear pathway for career advancement.
• Regal is part of the entertainment industry.